What are the responsibilities and job description for the Parts Warehouse Associate position at McClung-Logan Equipment Company?
Reports to: Branch Parts Manager
Skills/Knowledge
The individual in this position applies basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Mechanical background is helpful but not mandatory.
DUTIES & TASKS
Skills/Knowledge
The individual in this position applies basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Mechanical background is helpful but not mandatory.
DUTIES & TASKS
- Assisting customer at the front counter, answering incoming calls and attending to parts orders and or problems. This includes locating the desired part in a wide variety of parts books, both on-line with vendors and in-house resource books.
- Work closely with Product Support Representatives and assist them in parts orders for customers.
- Diplomatically handles customers' complaints in a friendly, pleasing and personal manner.
- Loads, unloads and moves materials within or near warehouse plant or worksite.
- Examines goods shipped and verifies completeness of shipments against bill of lading, invoices, and other records.
- Keep a "Quick Reference" guide for all common parts; this helps aid in assisting customers as quickly and efficiently as possible.
- Enter all parts orders into the system. This includes organizing all backordered parts and arranging the desired shipping logistics.
- Route incoming shipments/goods to respective departments.
- Counts and compares quantity and identification numbers of units against order.
- Reads work order or follows oral instructions
- Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand or fork lift
- Prepares products for shipment
- Prepares identifying information/ shipping instructions on containers
- Pulls stock order
- Assist in any parts needs the service department may have and provide support whenever needed.
- Pull parts for customers when needed.
- Performs other duties as assigned by the parts manager.
- This position regularly requires stooping, pushing, moving, and reaching overhead
- Ability to lift up to 60 lbs.
- Working outdoors in various climates, temperatures, and environments
- This position is regularly exposed to working near moving mechanical parts, fumes, airborne particles and moderate noise levels
- McClung-Logan Equipment Co. is defined as an essential business.
- Bilingual preferred.
- High School diploma, Trade School or previous experience preferred
- Current driver's license and acceptable MVR
- Must be able to successfully hold certifications for MSHA, Forklift, First Aid/ CPR, etc.
- Ability to operate a forklift. This is a safety sensitive position
- Must successfully pass a background check, post-offer drug screen, DOT physical and WorkSteps FCT
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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