What are the responsibilities and job description for the Practice Manager position at McCollough Plastic Surgery?
Job Description
Job Description
About Us
McCollough Plastic Surgery, a distinguished partner of Inspire Aesthetics Group, stands as a unique and visionary life enhancement center, embodying the philosophy, expertise, and standards set by its renowned founder and esteemed surgeon, E. Gaylon McCollough, MD, FACS.
Dr. McCollough has gained worldwide recognition for his exceptional skills in facial and nasal plastic surgery, earning prestigious accolades such as being listed among the "Best Doctors in America" and "America's Top Plastic Surgeons," as well as being included in the National Registry of Who's Who in America. He is joined in practice by Brentley Taylor, MD, and Carrie Morris, MD, FACS.
Summary Objective
The Practice Manager for McCollough Plastic Surgery is responsible for supporting the overall operations of the Surgical and Medspa business in our Gulf Shores practice. This includes developing and implementing corporate strategy and vision within the practice. This position plays a key part in the day-to-day function of the overall business. The Manager oversees business operations to ensure a steady workflow of uninterrupted patient care and service. The Manager will be responsible for managing the P&L, local HR management, business development initiatives, cash handling, and monitoring for regulatory compliance. The Practice Manager will have a keen focus on revenue growth associated with multiple lines of business within the practice. This leader will display ethical leadership and act as a strong advocate for their team and patients.
Essential Duties and Responsibilities
- Reports directly to the Vice President of Operations
- Manage the financial success of the business; P&L oversight driving top and bottom-line growth, with an emphasis on managing to an annual budget
- Routine KPI reporting and operational / financial variance analysis
- Practice level labor management, including growth and development of the team, performance management, as well as new hire onboarding and training
- Collaborate with Marketing to implement effective campaigns that will help increase appointment volume, cross-sell services, increase market share, and continue to drive a high level of service and reputation within the community
- Clinic management including process flow and control
- Inventory management, including cost minimization
- Manage billing and accounts receivable
- Scheduling of Capital Expenditures for the practice, and managing equipment repairs, requests, and warranty management
- Managing patient medical records and ensuring the highest quality of accuracy and compliance
- Scheduling needs for staff and doctors to optimize schedule / capacity utilization
- Promotes and helps ensure a patient-centered environment
- Facilitates resolutions for patient problems that cannot be resolved by doctors or staff
- Change management of new systems and processes
- Review and approve expenses in AP payment system (Stampli)
- Support month-end close and annual audit requests
- Monthly business reviews and annual budgeting
- Establish a weekly and monthly communication cadence with all teams within the practice
- Emergency Preparedness : Develop and maintain emergency response plans and protocols. Conduct regular drills and training exercises.
- Continuing Education : Stay current with developments in the field of plastic surgery, healthcare management, and related areas.
- Encourage ongoing education and professional development for staff members.
- Community Relations : Foster positive relationships with patients, referring physicians, and the local community. Participate in networking events and professional organizations.
Qualifications
Benefits
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