What are the responsibilities and job description for the Program Manager - Language and Culture Services U.S. Army Forces Command position at McColm and Company?
LEVEL: Senior
LOCATION: Fort Bragg, NC and Joint Base Lewis-McChord, WA
TYPE: Full time regular employment, with benefits
McColm & Company (McColm) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security and foreign affairs focused portfolios by managing bespoke professional training programs, delivering effective training support solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.
McColm is issuing this Call for CVs for qualified Program Manager candidates under an anticipated contract with the U.S. Army Forces Command. The position description below details the anticipated duties and qualifications, contingent upon contract award.
The responsibilities of the Program Manager are as follows:
- Serve as the main representative of the contract, with full authority on all matters relating to its daily operations.
- Coordinate with the Contracting Officer (KO), Contracting Officer’s Representative (COR), and Alternate COR (ACOR).
- Supervise a team of instructors, curriculum developers, and other contract personnel providing language and culture services.
- Ensure contract deliverables are met in accordance with the PWS and quality control standards.
- Develop and implement internal processes, including a Quality Control Plan (QCP) and support compliance with Government-furnished materials, curricula, and training protocols.
- Maintain operational readiness and staffing to support classroom instruction, virtual learning, and curriculum development across FORSCOM installations.
- Submit required reports, manage performance documentation, and respond to performance observations or non-conformance reports as necessary.
- Support Government evaluations and audits; attend post-award and periodic performance meetings.
- U.S. Citizenship and ability to obtain and maintain a favorable background investigation (National Agency Check with Inquiries – NACI).
- At least 10 years of military experience or equivalent experience directly supporting the U.S. Military.
- Availability Monday through Friday, 7:30 a.m. to 4:30 p.m., with flexibility for meetings, emergencies, or Government scheduling needs.
- Familiarity with adult education, including second language acquisition (SLA), and understanding of military customs and courtesies.
- Strong communication skills, especially in interfacing with military personnel, contract staff, and Government stakeholders.
- Demonstrated leadership and management experience overseeing large teams or complex projects in a Government or DoD environment.
- Experience managing quality assurance and quality control processes.
- Proficiency in Microsoft Office applications and remote collaboration platforms.
- Demonstrated ability to support geographically dispersed teams and manage virtual operations.
McColm offers a competitive compensation and benefits package to all of our staff. Compensation is offered according to job requirements, market dynamics, and experience/skills of the successful candidate. Benefits include medical, dental, vision, and life insurances, generous Paid Time Off, 11 paid federal holidays, and annual performance-based bonuses.
McColm & Company is an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.
Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding application status.
