What are the responsibilities and job description for the Front Desk Attendant | Country Club of Asheville position at McConnell Golf?
Overview
Country Club of Asheville is seeking a Front Desk Attendant to join our team. This position is the first face of the club. Responsibilities include include welcoming members, answering questions and providing support to the Clubhouse operations.
Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
Country Club of Asheville is a McConnell Golf Property. To learn more about the club, please visit our website at ccofasheville.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities
Responsibilities
• Manages concierge needs on a daily basis.
• Directs and assists members and guests in locating daily private functions/events.
• Manages the telephone communication to and from the desk.
• Takes corrective action in the event of problems. Makes recommendations on improvements.
• Greets members and guests, handles reservations as requested.
• Attends meetings, seminars and training courses as requested providing input as required.
• Answers employee/club work-related inquires.
• Reports equipment or fixtures not up to standards.
• Must be knowledgeable of Employee Handbook and Policies.
• Administrative support and duties as assigned by General Manager.
Qualifications
Qualifications
Education and/or Experience
• High School diploma or GED.
• Proficient in Microsoft Word, Excel and Point of Sale systems; capable of creating Excel spread sheets.
Job Knowledge, Core Competencies and Expectations
• Knowledge of club’s dining reservations system and procedures.
• Able to handle multiple tasks and pressure.
• Must follow all health and safety guidelines.
• Knowledge of and ability to perform required role during emergency situations.
Licenses and Special Requirements
• Available to work Tuesday - Saturday
Physical Demands and Work Environment
• Must be able to keep composure during periods of high incoming phone calls and/or in-person requests.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
Salary Range
USD $12.00 - USD $17.00 /Hr.Salary : $12 - $17
