Parts Manager

Date Posted: Jan 21 2025 00:00

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Parts Manager.

The primary function of the Parts Manager is to manage a parts department and is responsible for managing all aspects of a full-service dealership's parts operations including overall profitability, customer service, sales, inventory, general management, and community relations.

Essential Duties and Responsibilities (not in order of priority):

• Manages, monitors, and improves the branch Parts departments to meet the branch objectives Plans, coordinates, and control parts activities to achieve budgeted sales and margin objectives
• Maintains labor costs are as low as possible while maintaining quality and meeting demand requirements at the branch level
• Ensures training is provided for all subordinate personnel, as necessary, for proper performance of their responsibilities at the branch level
• Works with branch employees in solving parts related questions and issues
• Participates in regular functional organization meetings to review goals, progress, and solve problems
• Ensures that parts inventory control is performed and that it supports the sales and service requirements of the branch.
• Coordinates the parts flow requirements with Centralized Parts Ordering Manager at the branch level to maintain an inventory adequate for efficient operation and good customer service
• Ensures personnel operate in compliance with approved environmental policies, laws, and standards
• Filling parts orders for customers which may require determining correct parts numbers and/or correct parts by using computers, service bulletins, etc
• Ordering parts from manufactures or outside vendors by preparing purchasing orders and correct documentation.
• Processing returns parts from customers, issuing proper credit memos and re-stocking the parts
• Pricing parts
• Warehouse duties including pulling parts, stocking parts, and conducting inventory
• Analyzes inventory levels to balance customer needs and zero sales
• Drives parts growth through customer interaction, upselling, and understanding customer needs
• Manages the performance of the CPA(s), conducts reviews, and provides feedback
• Responsible for the financial performance of the parts department. Must analyze financials (revenue, gross margin, expenses, etc.) to identify opportunities for growth and improvement
• Competencies, technical skills, formal education, and relevant work experience critical for successful individual performance of essential functions
• Competencies and target level: Attributes that are critical to individual and organizational success

Education, Skills & Knowledge Required:

• College degree preferred or 2-3 years of experience in the Parts area within the construction/forestry industry
• A 2-year degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred
• Organization and communication skills must be highly developed. Computer skills need to be broad based
• Applicants must be personable, self-motivated and have above average organizational skills. Requires the ability to communicate effectively with both customers and internal members
• Must be able to balance priorities in high pressure situations
• Prior history with counter sales and/or parts and service is required
• Good computer skills and basic familiarity with Microsoft Outlook, Word and Excel is required
• Successful candidates must possess the ability to multi-task and the willingness to learn internal computer systems
• Previous management experience is preferred
• Driver’s license with a good driving record required

Benefits:

• Paid time off -80 Hours in the first year
• Medical, Dental, Vision, Short and Long-Term Disability Insurance
• 401k with Employer match
• $50000 company paid life insurance policy

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.