Rental Coordinator

Date Posted: Jan 02 2025 00:00

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Rental Coordinator.

The Rental Coordinator is responsible for the efficient operation and control in marketing rental equipment. Promotes, administers, and manages rental activities with customers, in accordance with Company policies.

Essential Duties and Responsibilities (not in order of priority):

• Assist customers in determining correct equipment size, mix, and model for application and jobsite requirements
• Schedule/Coordinate equipment hauling in support of customer’s needs
• Ensure accurate and timely rental transactions: invoicing, purchase order processing, insurance verification and customer payment
• Manage rental customer service activities, take calls, answer questions, and quote rates
• Coordinate/schedule maintenance and repairs with Service Department; monitor repair status and costs
• Maintain proper rental recordkeeping through timely data entry and file upkeep. Maintain updated equipment inventory information
• Investigate and resolve customer problems with equipment deliveries, repairs, billing, and related logistics
• Make recommendations to management regarding changes in the rental fleet, equipment needs, and of competitive rates and promotional activities
• All other duties as assigned by supervisor and/or management
• Maintain regular on-site attendance

Education, Skills & Knowledge Required:

• Associates (A.A.) or equivalent from two-year college or technical school preferred
• Minimum of 2 years related experience and/or training or equivalent combination of education and experience, of heavy duty diesel equipment
• Must possess a valid driver’s license
• Ability to build relationships with customers while providing high-quality customer service
• Excellent communication skills
• Organizational and leadership ability
• Problem-solving aptitude

Benefits:

• Paid time off - 80 Hours in the first year
• Medical, Dental, Vision, Short and Long-Term Disability Insurance
• 401k with Employer Match
• $50000 company paid life insurance policy

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.