What are the responsibilities and job description for the Customer Service Representative position at McCoy's Building Supply?
Career Overview
We are seeking a highly motivated Customer Service Representative to join our team at McCoy's Building Supply. This role offers an excellent opportunity to develop your customer service skills, work in a dynamic retail environment, and contribute to the success of our organization.
Key Duties
- Provide exceptional customer service by answering product questions, processing transactions, and resolving issues.
- Operate the cash register efficiently, ensuring accurate scanning and payment processing.
- Restock products, arrange merchandise, and participate in housekeeping tasks to maintain a clean and organized store environment.
- Assist customers with finding products, demonstrating product use, and providing information about products or services.
- Maintain accurate records, balancing the cash register and sales at the start and end of each shift.
Requirements
- Excellent customer service skills and a positive attitude.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment, meeting productivity standards and deadlines.
- Basic mathematical skills for handling cash transactions and issuing refunds.
- Familiarity with the company's products and services.
