What are the responsibilities and job description for the Client Solutions Specialist position at McCue Corporation?
The Client Solutions Specialist role at McCue Corporation involves providing exceptional customer service and support to our customers, sales teams, and project managers. You will be responsible for delivering responsive and attentive service for all customer orders and inquiries.
Key Performance Indicators
- Deliver responsive and attentive service for all customer orders and inquiries.
- Work closely with the sales team to exceed territory goals and customer expectations.
- Resolve problems and complaints effectively to create a positive customer experience.
Desired Qualifications
- 4 years of experience in a customer service or customer success role.
- Experience with CRM systems and customer relationship databases.
- Familiarity with order management processes.