What are the responsibilities and job description for the Key Account Manager position at McCue Corporation?
We are seeking a Key Account Manager to join our team at McCue Corporation. In this role, you will be responsible for serving as the main point of contact for key accounts in Retail, Industrial Safety, and Safety Bollard.
Main Responsibilities
- Serve as the main point of contact for key accounts.
- Build and nurture strong relationships with key customers, sales teams, and project managers.
- Provide non-technical problem resolution by responding to customer inquiries via phone, email, or chat.
Areas of Responsibility
- Develop and execute strategies to enhance customer satisfaction for key accounts.
- Keep internal teams informed about key customer needs and challenges.
- Record customer activities and product information using a customer relationship application or database.
