What are the responsibilities and job description for the Quality Manager position at McCue Corporation?
About McCue:
Care about Safety? We’re all about it! McCue has been protecting people, equipment, and facilities for over 30 years. We deliver total safety solutions that combine innovative safety products with an array of planning, installation, and maintenance services. McCue is a growing and well-respected company with a culture that thrives on entrepreneurial spirit, collaboration, results, and exceptional service. Check out our website to see the amazing products! www.mccue.com
Overview:
We are seeking a Global Quality Manager to join our team at our Danvers Global HQ location. The Quality Manager will improve the customer experience and help grow the business by owning McCue’s Quality Management System for McCue products and services across the world. This includes but is not limited to quality standards, enforcement, and corrective actions. The successful candidate will be a driven and independent team player with experience partnering with suppliers, manufacturers, and installation crews to guarantee premium quality standards are met.
Key Responsibilities:
- Establish and enforce a comprehensive Quality Management System with manufacturers and installers.
- Build a global quality team of direct employees and 3rd party resources to support our global expansion.
- Regularly perform quality audits of our manufacturing sites and installation locations.
- Manage a quality ticketing system to address any customer concerns in a timely manner.
- Perform first article inspections and establish quality procedures for all new products.
- Perform incoming inspections of production products.
- Perform root cause analysis and create corrective action plans to improve quality and eliminate future cases.
- Clearly communicate quality issues and corrective actions throughout affected departments and leadership teams.
Knowledge & Experience:
- 5 years in quality management of manufactured goods and/or technical services
- BS Degree in a technical field like engineering or applied sciences
- Ability to manage, grow and lead a global team
- Independent and self-driven
- Excellent verbal, listening and written communication skills
- Proficient in Microsoft Office and Windows
Why McCue?
McCue offers an exciting, dynamic and hybrid work environment. We are a casual dress office with an open design to foster communication among our employees. We offer Company sponsored events each year for employees and participate in local charities where we encourage our employees to get involved.
Our Company is committed to providing equal employment opportunity in all employment practices, including but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual, who because of his or her disability, needs accommodation in connection with an aspect of the Company’s application process should contact Human Resources
- Job Type: Full-time
- Location: Danvers, MA (In-Person Required 50 to 80%)
- Travel: 30%-40%
- Reports to: Executive Vice President, Global Operations
