What are the responsibilities and job description for the Permit & Warranty Coordinator position at McCullough Heating and Air Conditioning?
We are in search of a Permit & Warranty Coordinator Coordinator to join our small Team! This is the perfect opportunity for a candidate who is an obsessive communicator, passionate about accuracy, and enjoys helping others. If you have strong computer skills and are looking for a gainful career, we look forward to reviewing your resume!
Job Title: Permit & Warranty Coordinator
Location: Austin, TX
Company: McCullough Heating & Air Conditioning LLC
About McCullough Heating & Air Conditioning:
McCullough is the largest family-owned residential HVAC service provider in Austin, TX with a sterling reputation built over 40 years. We are dedicated to not only providing top-notch service but also educating and engaging our community.
Why Join Our Team?
We are a company that values integrity, professionalism, and community. You will be part of a supportive team where your contributions make a real impact. We invest in your growth with ongoing training and career development. Our reputation for five-star service means you’ll be proud to wear our name.
At McCullough Heating & Air Conditioning, we foster a culture of innovation, respect, and teamwork. We are dedicated to providing exceptional administrative services to our customers and a supportive, dynamic work environment for our employees.
Responsibilities
- Register HVAC equipment to secure manufacturer warranties.
- Manage utility and manufacturer rebates with timeliness and accuracy.
- Pull permits and maintain all necessary documentation.
- Support job setup and scheduling alongside the Install Coordinator.
- Answer inbound customer calls with professionalism, care and kindness.
- Provide general administrative support and assist where needed across teams.
Qualifications
- Prior experience in HVAC administration, dispatch, or permit/rebate coordination preferable.
- Knowledge of HVAC system components is highly preferred.
- Strong organizational and multitasking abilities.
- High level of accuracy, responsiveness, and ownership.
- Willingness to learn, grow, and take initiative within the role.
Benefits:
- 401(k) w/ company match
- Health insurance ($0 Ded / $0 Copay / $0 Coins)
- Dental insurance
- Vision insurance
- Life insurance
- STD / LTD insurance
- Critical illness / Accident insurance
- Paid time off
- Employee assistance program
- Referral program
Salary : $26 - $28
