What are the responsibilities and job description for the Parts Counter Specialist position at McDaniels Volkswagen?
The Parts Specialist works towards returning a profit on dealer capital invested in parts inventory. The Parts Specialist accomplishes this objective through the use of effective ordering procedures, accurate inventory control, efficiency & accountability, security, pricing, merchandising, displaying and advertising. The Parts Specialist must also ensure that all customers are treated as individuals, with care and respect.
Our Ideal Candidate:
-Establishes and maintains good working relationships with customers (both internal & external) to encourage repeat and referral business.
-Determines and ensures that specialty parts are available for the customer at the right time.
-Encourages the sale of branded parts.
-Reviews stock ordering practices with Parts Manager.
-Guarantees that customer service telephone inquiries are handled quickly and effectively.
-Desires challenging work in a changing environment.
-Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems.
-Uses computers to monitor daily operations, track inventory, and reduce obsolescence.
Qualifications:
-Minimum of High School Degree or equivalent.
-Two years in an automotive parts department preferred.
-Valid Driver's License & Clean driving record.
-Dealertrack & X-Time experience a plus, but not required.
-Excellent Computer skills
McDaniels offers:
-5 day work week with NO Sundays
-Cross training opportunities
-CAFE 125 eligible benefits (Medical, Dental, Vision)
-Accrued PTO
-Team environment
-401K
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.