What are the responsibilities and job description for the Automotive Service Advisor position at Mcdonald Automotive?
Job Description
Job Description
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Compensation Overview :
The pay rate for this position is $20 / hr plus commission
What We Offer :
Competitive 401k / 401k matching
Medical / Dental / Vision Insurance
Employee Assistance Program
PTO Accrual
Health Savings Account
Flexible Spending Account
Voluntary Life and AD&D
Employee Discounts / Pricing on Parts, Vehicles and Service
Essential Duties and Major Responsibilities :
Assist customers with service needs and selling additional services to customers
Take ownership of the customer’s experience and leaving a positive impression on the customer
Provide concierge support for all owner inquiries, whether by phone or in person
Answer technical questions about vehicle problems, warranties, services, and repairs.
All other duties assigned
Experience & Qualifications Needed to be Successful :
1-3-years of progressive experience in auto service is preferred but not required
Must maintain a valid state driver’s license to drive any customer or company vehicle.
Demonstrated ability to manage self and others.
Consistent record of service and sales success.
Strong record of positive customer satisfaction results.
Team-oriented and self-motivated.
Able to work with little supervision.
What Makes Us Different?
At McDonald Automotive, we're not just another dealership- we strive to make every employee an employee for life. Our dealerships are consistently ranked among the top 20 stores in the US— a testament to our unwavering commitment to our business and our team. We're proud to attract highly motivated and driven individuals who are not only passionate about their work but are also dedicated to building relationships, embodying the essence of exceptional customer service.
Applications for this position will be accepted and reviewed on an ongoing basis.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to hr@mcdonaldag.com
Salary : $20
