What are the responsibilities and job description for the CSR / Estimator Assistant position at Mcdonald Automotive?
Job Description
Job Description
McDonald Collision has an immediate opening for our team!!!!
McDonald Collision is growing again! We are adding a new member to our CSR / Estimator Assistant team. Our ideal candidate has collision administrative experience, with a strong customer service background. We are a team-oriented shop that delivers a fantastic work environment, supported by a superior, family owned dealership group.
This is a new position and we are looking for someone to help us define their new role. This role will start as an administrative assistant to our estimating staff. Starting pay will be based upon experience and aptitude, however, we provide career advancement from within, and advance you rapidly, based upon your performance.
Who We Are :
At McDonald Automotive, we strive to make every employee an employee for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McDonald Automotive is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Because our goal is to exceed a client’s total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Essential Duties and Major Responsibilities :
- Assisting With Answering Customer Phone Calls
- Greet and Escort Customers Around Shop
- Scheduling
- Vehicle Check- In / Delivery
- Manage Customer Updates
- Monitor Office Emails
- Monitor Insurance Supplement Submissions
Type of Experience Needed to be Successful :
Specialized Skills :
What We Offer
