What are the responsibilities and job description for the McDonald Insurance Group Customer Service Representative position at Mcdonald Automotive?
About Your Role
As a Customer Service Representative, you will provide information regarding our products and services. Your goal will be to provide excellent service experience by focusing on building and maintaining relationships with clients.
Responsibilities
- Identifying and evaluating customers' insurance needs
- Providing accurate, valid, and comprehensive information by using the established processes
- Upselling, cross-selling, and endorsing existing client policies all while going the extra mile to engage customers
Requirements
What We Offer
Career / Family Balance : We want your work to compliment your life and your life to enhance your work. Our culture is designed for those who enjoy and appreciate a work / life balance.
Professional Growth : Our agency offers true support for business development. We want to help you achieve your professional goals and provide you many different paths to take to get there.
Quality Company Representation : Our agency proudly represents the top insurance carriers in the market. By having a wide variety of product and pricing options, you will have the competitive edge you need to compete in today's insurance market.
Innovative methods of client communication : We utilize a variety of creative tools for nurturing and cultivating our client relationships. With our heavy focus on client retention, providing a consistent, high-level of customer service is always our number one priority.
Who We Are
Join us as we embark on our expanding growth adventure. This well performing company will offer exciting challenges and future career growth opportunities.
At McDonald Insurance and Automotive, we strive to make every employee an employee for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McDonald Automotive is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Because our goal is to exceed a client's total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Learn More
