What are the responsibilities and job description for the Vehicle Purchasing & Trade-In Sales Consultant position at McDonald GMC Cadillac?
Who Are We?
Are you ready to start a career leading a talented team to success, with opportunities for outstanding performance and personal growth? Do you want to work for a fun, professional and forward thinking company that values exceptional customer service and high employee satisfaction? Look no further—McDonald Auto Group is the place for you!
We are a second-generation, family-owned business that has been a part of the Mid-Michigan community for over 100 years, with deep ties to Saginaw and the Saginaw Valley. We currently operate 9 franchised dealer brands across 5 locations, employing over 200 dedicated team members. At McDonald Auto Group, we strive to create a dynamic work environment where our employees enjoy coming to work and find fulfillment in their roles. We believe that our greatest asset is our people, and only the best team members can deliver the exceptional customer service we're known for.
Job Summary:Tri-State Auto, the Car Buying Center for McDonald Auto Group, is seeking a motivated and customer-focused Vehicle Purchasing & Trade-In Sales Consultant to join our team. In this role, you will be responsible for engaging with inbound leads from Kelley Blue Book and other sources, assessing customer needs, and facilitating the purchase or trade-in of their vehicles. Your goal is to provide a seamless and professional experience while maximizing vehicle acquisition opportunities for our wholesale or retail sales channels.
Key Responsibilities:- Respond promptly to inbound leads via phone, text, and email to assess customer needs.
- Guide customers through the vehicle appraisal, trade-in, and purchase process.
- Conduct market research to determine competitive offers for vehicle acquisitions.
- Negotiate fair and competitive pricing for vehicle purchases.
- Collaborate with internal teams to facilitate smooth transactions.
- Maintain detailed and accurate records of customer interactions and transactions in CRM systems.
- Build and maintain positive customer relationships to enhance trust and future opportunities.
- Stay informed about industry trends, vehicle values, and wholesale market conditions.
- Previous experience in automotive sales, car buying, or a related field preferred.
- Strong communication skills with the ability to build rapport quickly.
- Ability to multitask and manage multiple leads effectively.
- Negotiation skills and the ability to close deals efficiently.
- Familiarity with Kelley Blue Book, vehicle appraisal tools, and automotive pricing strategies.
- Proficiency with CRM software and digital communication tools.
- Self-motivated with a results-driven mindset.
- Competitive base salary commission structure.
- Opportunities for career growth and advancement.
- Fun work enviroment, interacting with multiple departments and locations
- Training and ongoing professional development.
If you are a driven professional with a passion for the automotive industry and sales, we invite you to apply for this exciting opportunity!
