Guest Experience Lead (GEL)

Location: 400 ELKHORN BLVD, RIO LINDA, CA, 95673 GUEST EXPERIENCE LEADERWe are hiring motivated part-time Guest Experience Leaders!Start moving forward safely today – McDonald’s corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and well-being of Crew Members, customers, and thecommunity.Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English languageclasses, and even career advising to help employees achieve their goals.Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you. Start a feel-good moment and start your application today!Responsibilities:The Guest Experience Leader interacts with the guest at every stage of the CustomerJourney by:Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they needExpertly handle guest concerns and know when it is appropriate to bring an issue to managementAssisting guests with the self-order kiosks and troubleshooting common issuesPartnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all timesPaying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay appIdentifying potential areas of mprovement and sharing these opportunities with managementBenefits:·       Starting pay of $16 or up depending on experience and availabilityFlexible ScheduleSick PayFree UniformsService AwardsEmployee of the MonthDiscount Programs (McD Perks)Free Meals during your ShiftsTeam Activity CalendarTuition Assistance (up to $2500 per Year)High School Diploma: (Cost covered 100%, Participation is Confidential. All CoursesOnline)Colorado Tech University: Our Partner School. You attend with as little as $0 out ofpocket tuition)Growth Opportunities Additional Info:This job posting is for a position in a restaurant owned and operated by anindependent franchisee, not McDonald’s USA. This franchisee owns a licenseto use McDonald’s logos and food products, for example, when running therestaurant. However, this franchisee is a separate company and a separateemployer from McDonald’s USA. Thus, if you are hired for the job describedin this posting, the franchisee will be your employer, not McDonald’sUSA. Only the franchisee is responsible for employment matters at therestaurant, including hiring, firing, discipline, supervisions, staffing, andscheduling employees. McDonald’s USA has no control over employmentmatters at the restaurant. McDonald’s USA will not receive a copy of youremployment application and it will have no involvement in any employmentdecisions, including whether you receive an interview for the job or whetheryou are hired.This job posting contains some general information about what it is like to work inthis restaurant, but is not a complete description of all duties of thejob.  People who work in this restaurant perform a number of differenttasks every day and this posting does not list every essential function of thejob.

Salary : $2,500