What are the responsibilities and job description for the Guest Experience Team Member position at McDonald's?
Location: 11 RIDGEVIEW LANE, Plymouth, NH, 03264 Lobby Sanitizer/Guest Experience Lead/Food RunnerResponsibilities:Sanitize all lobby, front counter and restroom touch points every 30 minutes.Sanitize every seating immediately after guest leaves the leavesThe Guest Experience Leader interacts with the guest at every stage of the Customer Journey by:Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they needExpertly handle guest concerns and know when it is appropriate to bring an issue to managementAssisting guests with the self-order kiosks and troubleshooting common issuesPartnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all timesPaying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay appIdentifying potential areas of improvement and sharing these opportunities with managementJob Benefits:Flexible ScheduleDaily Pay App - Work Today, Get Paid Tommorrow!Education AssistanceFree meals and Uniforms401KMedical/DentalGrowth Oppurtunities!!Requirements:We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.So what does a member of our Crew Team get to do??Connect with customers to ensure they have a positive experienceHelp customers order their favorite McDonald's mealsPrepare all of McDonalds World Famous foodPartner with other Crew and Managers to meet daily goals and have funKeep the restaurant looking fantasticAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 15 years of age or older to work as a Crew Member at McDonald's
