What are the responsibilities and job description for the Veterinary Receptionist position at McDonough Animal Hospital?
Company Description
At McDonough Animal Hospital, we are dedicated to the well-being of animals and the community we serve. We pledge to serve our clients and advocate for their beloved pets with compassion and respect, while upholding the highest standards of integrity. Through education and transparent communication, we empower pet owners to make informed decisions about their pets' health and well-being in an empathetic manner. Together, we strive to create a community where every animal receives the care and compassion they deserve.
Job Description
We are a busy 3-doctor practice that sees dogs, cats and pocket pets. We are open Monday through Friday only, and closed on major holidays.
Our ideal candidate will possess an upbeat, friendly, and dedicated personality! Multi-tasking and having literacy with computers (basic scanning and attaching files, using Word, emailing, and faxing) is a necessity, as our hospital is paperless. The candidate should be able to lift up to 30 pounds unassisted, be comfortable with incoming and outgoing phone calls, understand the value of list making and organization, and make our clients feel like they're number 1. Duties include answering phone calls, making outbound calls, checking patients in and out, escorting clients to their exam rooms, cleaning the exam rooms, making sure the lobby is free of mess, keeping up with texts, emails, and pet records, and using critical thinking and common sense skills to create a schedule for our doctors. This position can be physically demanding, as the candidate will be bending, stooping, standing, twisting, and reaching most of the day. The candidate may also be handling dogs and cats of different sizes and training levels, as well as assisting with some duties in the treatment area and kennels if the need presents itself. Bilingual (Spanish) is a plus!
There is a lot of movement from behind the reception desk, standing to speak with clients, assisting them to get weights on pets, opening doors, cleaning exam rooms and the lobby, going back and forth down the hallway and back to the treatment area.
The schedule for this position is as follows :
Monday 7 : 45am-6pm
Tuesday : 7 : 45am-5pm
Wednesday 7 : 45am-8pm
Thursday : OFF
Friday : 7 : 45am-6pm
Qualifications
- An upbeat and friendly personality with the ability to make small talk with anyone around you.
- Proficiency with Avimark PMS is preferred
- Knowledge of online pharmacies - including Chewy, Vets First Choice, and 1-800 Pet Meds
- Understanding of basic pet vaccine protocols
- Excellent written and oral communication skills
Additional Information
We offer :
For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit .
Employment Type : Full Time