What are the responsibilities and job description for the Customer Service Representative position at McDowell Insurance Group?
Seeking full time, in office Experienced Customer Service Representative
Base $13.00 / Weekly Pay / Plus bonuses
Responsibilities:
Manage inbound / outbound calls
Data Entry
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Requirements:
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Sales Experience
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Please text 561-400-4778 to schedule an interview
Job Type: Full-time
Pay: From $13.00 per hour
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $13
