What are the responsibilities and job description for the Medical Front Desk Receptionist position at McEwen & Associates, Inc?
The Medical Front Desk Receptionist for Neurosurgery plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.
Responsibilities:
- Register and check in patients, processing all registration requirements including insurances and co-pays.
- Schedule surgeries and appointments.
- Handle phone calls, faxes, and scanning of patient charts.
- Obtain referrals and pre-authorizations for procedures as required.
- Check eligibility and benefits verification for treatments and hospitalizations.
- Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
- Set up patient payment plans and work collection accounts.
Requirements:
- High school diploma required; associate's degree in Business Administration, Accounting, or Health Care Administration preferred.
- 1-3 years of experience in a medical office setting.
- Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
- Competent use of computer systems, software, and 10 key calculators.
- Familiarity with CPT and ICD-10 Coding.
- Effective communication abilities for phone contacts with insurance payers.
- Strong customer service skills for interacting with patients and medical staff.
- Ability to multitask and work well in a team environment.
- Knowledge of accounting and bookkeeping procedures.
About McEwen & Associates, Inc:
McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.
Salary : $18