What are the responsibilities and job description for the Business Services Supervisor (Claims Follow up) | Business Services | Ames | position at McFarland Clinic?
McFarland Clinic is currently accepting applications for a Business Services Supervisor for its Ames clinic location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include : Supervises the day to day operations of the claims follow up team, Monitors work queue metrics to identify and facilitate needed changes to workflows / processes within the Business Services department and / or clinical department(s) and manager. Performs error resolutions requiring independent judgment. Assists with selection, training and orienting departmental personnel. Completes assigned projects, to include data analysis and trending with the utilization of Excel and / or Google spreadsheets. Designs work schedules including flexible work hours and work assignments. Recommends staffing additions and / or changes. Assists in preparing departmental budgets and allocation of funds. Answers the telephone, screens calls, and directs to the proper source. Follows established policies and procedures. Attends required meetings and participates in committees as requested. Participates in professional development activities and maintains professional affiliations. Maintains confidentiality in regard to patient account status. Performs related work as required. Position comes with competitive clinic pay and valuable benefits package
Education
- High School Diploma, GED or HiSET
- Associate degree in business or related field preferred.
- CPC or equivalent certification required
Days : Monday - Friday.
Hours : 8 : 00 AM - 4 : 00 PM
Experience
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years of experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, religion, age, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status. McFarland Clinic takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
