What are the responsibilities and job description for the Auto Service Specialist position at Mcfarlane's?
Job Summary:
The Auto Service Specialist will provide exceptional customer service while performing diagnostics, service repairs, and maintenance work on vehicles to ensure they are in good working condition.
Duties & Responsibilities:
- Respond to customer needs for diagnostic and maintenance services, tire repair or replacement in shop.
- Ensure each customer receives outstanding customer service by providing a customer-friendly environment.
- Diagnose and repair vehicles.
- Conduct wheel alignments on customer vehicles.
- Change oil on customer vehicles.
- Repair or replace tires, if needed.
- Drive vehicles into shop as needed.
- Clean up after every job.
Education & Experience / Skills & Qualifications:
- Automotive mechanics technical degree, ASE Certification preferred.
- Minimum five (5) years prior automotive diagnostic and repair experience.
- Possess current Driver's License with clean driving record.
- Ability to perform auto diagnostics, repairs, and maintenance using special tools and equipment.
- Ability to push, lift, move tires, if and as needed.
- Ability to perform all operations within acceptable quality and time standards.
- Ability to multi-task in a fast-paced environment.
- Ability to work as part of a team and maintain positive working relationships.
