What are the responsibilities and job description for the Retail Customer Service Representative position at McFarlane's?
About the Role:
This Retail Sales Associate/POS position is a key contributor to McFarlane's success, requiring a customer-focused individual who can provide excellent service, generate sales, and maintain a safe and efficient work environment.
- Provide exceptional customer service, ensuring each interaction is positive and memorable.
- Operate cash registers accurately and efficiently, processing transactions quickly and securely.
- Maintain a thorough knowledge of products, including features, benefits, and prices.
- Participate in visual merchandising efforts, creating appealing displays and arrangements that showcase merchandise.
- Support store events and activities, contributing to a dynamic and engaging retail experience.
Requirements:
- A high school diploma or equivalent is required; prior retail experience is beneficial.
- Strong communication and problem-solving skills are essential for resolving customer issues and collaborating with colleagues.
- Demonstrate adaptability and flexibility in a fast-paced retail environment, prioritizing tasks and managing multiple responsibilities.
- Able to work effectively in a team setting, supporting colleagues and contributing to a positive store culture.
Benefits and Perks:
McFarlane's values its employees, offering a comprehensive benefits package, opportunities for professional growth, and a rewarding work environment.
