Customer Service Agent- Interline Passenger Support

McGee Air Services is looking for Interline Passenger Support Agents for our Los Angeles Operations

The hourly pay range is $23.03-$25.80 per hour. PLUS Flight Privileges.

Interline Passenger Support Agents are key members of McGee and perform duties necessary to ensure a positive passenger experience. This role works in a fast-paced environment and provides clear direction and baggage assistance to passengers as they transition between the International and Domestic terminals.

Job Title:

Customer Service Agent- Interline Passenger Support

Location:

Los Angeles International Airport (LAX)

Job:

Union

Shift Info:

McGee Air Services is an around the clock operation; one's ability to work a variety of shifts including overnight weekends and holidays are minimum requirements of the job. We work hard and like to have fun too; we simply adjust when we celebrate and enjoy time away from work.

Benefits (if ):

• Insurance Package
• Paid days off - holidays/personal/vacation/sick
• 401K
• Travel Privileges
• Advancement Opportunities
• Quarterly Bonuses
• Recognition programs and incentives

Our Culture and Values Safety, Mutual Respect, Service, Accountability, Integrity, Pride

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Do you match this skillset? ...

• Maintain a high level of focus on customer service while exhibiting patience and compassion
• Assists customers with travel needs including directions and general travel questions
• Assists passengers with the recheck and the handling of their baggage
• Accurately performs baggage scanning duties utilizing hand-held scanning devices
• Executes tasks with safety and compliance at the forefront at all times, and reports potential hazards and threats
• Acts in accordance with the values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride at all times, and portrays a positive image in this customer-facing role.

We'd love if you have some of these...

• Previous customer service experience required
• Ability to work at a constant and quick pace for up to two consecutive hours
• Exceptional interpersonal skills with an ability to get along with others
• Perform work according to set procedures
• Anticipating needs of others in a fast-paced environment
• Understanding and interpreting flight schedules and airline flight destination information
• Must have the ability to lift up to 75 pounds on a frequent basis
• Ability to receive and communicate information in English
• Able to work a schedule encompassing weekends and holidays
• Obtaining and maintaining airport security clearance and by passing background criminal history check
• Reliable attendance and punctuality required
• High school diploma or equivalent preferred
• Must be at least 18 years of age
• Must be authorized to work in the U.S.

Union information:

This position is part of a Collective Bargaining Agreement (CBA) and as such the incumbent is bound by the language of said agreement and party to all benefits, dues and requirements associated with being a member of a union and the (CBA).

Equal Opportunity Employer:

McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services an Alaska Airlines company

Salary : $23 - $26