Director, Station Operations - Portland

McGee Air Services is looking for an experienced Director of Station Operations to lead our growing team at the Portland International Airport.

The Director of Stations provides leadership and strategic direction for the entire operation. This role will drive operational excellence and continuous improvement through all of McGee Air Services' lines of business. They will coach, guide and mentor leaders responsible for day-to-day station operations and administrative support. This person will drive ownership and accountability through their team to constantly deliver on customer key performance indicators (KPIs). The Director is responsible for fostering a collaborative team that promotes a culture of mutual respect and teamwork, while ensuring safety and service are fundamental operational priorities.

Total Rewards:

• Quarterly Performance Based Pay Bonus Structure
• Competitive Medical Benefits Package
• Travel privileges on Alaska Air & Horizon Air
• Holidays and Paid Time Off
• Tuition Reimbursement

KEY RESPONSIBILITIES

• Foster and maintain a culture where the safety of our team members and customers is our top priority
• Develop positive relationships with customers, reinforcing our commitment to customer service and regularly validating that we are meeting/exceeding expectations
• Reinforce strong working relationships with Human Resources, Safety, Training, Alaska counterparts, customers, and other engaged third parties
• Model strong leadership, including but not limited to building relationships and trust, giving recognition, and showing care for team members
• Promote high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and regular and meaningful feedback
• Drive leadership development, focusing on building station leadership bench
• Develop long-term strategies while achieving short-term targets on vendor and internal scorecards
• Drive operational performance metrics, ensuring results are achieved.
• Oversee strategies designed to eliminate delays, irregularities, safety and compliance concerns quickly and efficiently in conjunction with operations leadership
• Manage financial performance and develop strategies to improve productivity and cost performance
• drive key performance indicators focused on employee retention, attendance reliability, and safety incident benchmarks
• Ensure recognition and celebration of performance
• Ensure compliance with company policies and all regulations of federal, state, and local airport authorities
• Model and maintain an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride
• Perform additional duties as required for the success of the station and business as a whole

QUALIFICATIONS

• Bachelor's degree preferred
• Five (5) years of leadership experience leading large groups of team members and multiple functions simultaneously in a fast-paced, service-focused environment required
• Five (5) years of airline experience with proven skills in station operations and administration, including one of the following areas: passenger service, cargo handling, fleet service, or ground operations - preferred
• Exceptional communication and interpersonal skills required
• Excellent analytical and problem-solving skills required
• Experience with building and developing teams required
• Professional work ethic and demonstrated ability to work collaboratively with all work groups while addressing people courageously, directly and candidly
• Strong leadership ability with a genuine desire to help others
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting
• Flexibility to work varied shifts, weekends, holidays required
• High school diploma or equivalent required.
• Must be authorized to work in the U.S.
• Must be at least 18 years of age

**This role is an on-site role and requires candidates to either reside or be willing to reside in the Greater Portland Area.

HIRING SALARY TARGET: $112,000 - $130,000

FULL SALARY RANGE: $111,935 - $167,902

SALARY DETAILS: The pay range and total target compensation package is the expected pay offered for this position at the start of employment. Pay will be based on multiple factors, including, but not limited to location, relevant experience level, and skillset while balancing internal equity to other McGee employees. McGee is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company

Salary : $111,935 - $167,902