What are the responsibilities and job description for the Service Advisor position at McGrath Family of Dealerships?
McGrath Hawkeye Harley Davidson is seeking a Service Advisor to join our Service Department. For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now!
Responsibilities:
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications:
- Organized and friendly personality
- Ability to manage multiple client vehicles
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check
Benefits:
- PTO Starting Day 1!
- Health, Dental, Vision Insurance.
- 401k Company Match.
- Growth Opportunities - 97% Promotion Within!
- Collaborative and Fun Culture
IND6
