What are the responsibilities and job description for the Service Advisor position at McGrath Family of Dealerships?
Job Description
Job Description
McGrath Hawkeye Harley-Davidson is seeking a Service Advisor to join our Service Department. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be a part of a winning team, apply now!
Responsibilities :
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications :
Benefits :
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