What are the responsibilities and job description for the Receptionist / Showroom Sales / Scheduling position at McGregor Glass & Mirror Inc?
Company Overview
McGregor Glass & Mirror Inc is a full-service glass and mirror shop located in Fort Myers, FL. We specialize in high-quality heavy glass frameless shower doors and impact products, committed to delivering exceptional craftsmanship and customer satisfaction.
Summary
As a Member of Office Staff at McGregor Glass & Mirror Inc, located in Fort Myers, you will play a vital role in Greeting Customers, coordinating appointments and managing schedules to ensure efficient operations. You will also gain product knowledge to effectively assist customers with phone orders, and showroom sales. This position is essential to our mission of providing top-notch service and quality products to our valued customers. Punctuality and Positive attitude are of the utmost importance. The ideal candidate will be available Monday Through Friday from 8:00am through 5:00pm with minimal interruptions.
Responsibilities
- Coordinate and schedule appointments for installations and consultations with clients.
- Manage daily schedules for technicians to optimize workflow and efficiency.
- Communicate effectively with customers regarding their appointments and any changes.
- Maintain organized records of schedules, client interactions, and service requests.
- Assist with administrative tasks such as filing and data entry as needed.
- Utilize Smart Glazier Business tools for scheduling, documentation, and communication purposes.
- Ensure timely follow-ups with clients to confirm appointments or address inquiries.
- Support front desk operations by greeting visitors and answering phone calls.
Qualifications
- Proven experience in administrative roles or scheduling positions.
- Strong customer service skills with a focus on client satisfaction.
- Proficiency in Microsoft Office Applications (Word, Excell, Outlook).
- Excellent time management skills to handle multiple tasks efficiently.
- Highly organized with attention to detail for accurate scheduling.
- Ability to communicate clearly and professionally with clients and team members.
- Familiarity with basic office filing systems is a plus.
- Experience in front desk operations is beneficial but not required.
If you thrive in a fast-paced environment and have the organizational skills to keep our operations running smoothly, we invite you to apply today to join the McGregor Glass & Mirror Inc team!
Job Type: Full-time
Pay: $19.00 - $30.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Can you start within the next two weeks?
Ability to Commute:
- Fort Myers, FL 33912 (Required)
Ability to Relocate:
- Fort Myers, FL 33912: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $30