Director of Unaccompanied Children Programs

The Director of Unaccompanied Children is responsible for ensuring UC, LTFC, HS/PRS, and ORR programs and services meets the agency expectations and goals. The Director of Unaccompanied Children works with other Program Directors, Supervisors, and staff to address the needs of children and families and to manage and direct program operations. The Director directs, supervises and evaluates program staff, and directly supervises the Program Supervisors. The Director works with Everstand/BCC and ORR to address system issues and concerns.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

• Establish and oversee administrative procedures to meet the program goals and objectives set by the Senior Director.
• Establish and enforce norms and best practice models that operate within the rules, regulations and guidelines set forth by the State of Michigan’s DHHS, MCHS, BCC and ORR, and accrediting bodies. Director will establish and maintain department systems, records and reports as well as recommend, develop and implement new approaches, policies and procedures for continued improvement of department services.
• Operate within the guidelines of the Employee Handbook, Programs Operations Manual, DHHS Policies and Procedures and BCC and ORR policies and procedures.
• Act as program expert for the department; interface with other Program Directors and Supervisors regarding UC, LTFC, HS/PRS, ORR, licensing renewals and rulings to ensure ongoing compliance with all agency, licensing, accreditation contractual and legal obligations and requirements.
• Ensure that both the Placement and Transitional Living Services departments interface and have a collaborative, cooperative working relationship with other departments within the agency and external governing agencies and the community.
• Oversee supervisors and staff to ensure that they are functioning within the requirements of their job duties, provide guidance, training, assistance and support to staff when needed, including planning, staffing, performance management, professional development, adjusting workloads as necessary and addressing and resolving complaints to create a climate of teamwork and motivation.
• Develop, coordinate, and oversee the implementation of a formalized program orientation of new hires; develop a training program with a curriculum that includes core competencies, knowledge and skills that are necessary for the child welfare staff to be successful in their roles.
• Develop departmental structures and processes to hold staff accountable to standards established by state agency policy, practice and programming.
• Work in communication and collaboration with other managers in carrying out the philosophy, vision and mission of the agency.
• Oversee the development of and annual update of the Program Operational Manuals for UC, LTFC, and HS/PRS; ensures that all staff are operating within the guidelines of the manual.
• Operate programs in a fiscally responsible manner by adhering to budgets, controlling expenses, maximizing revenue and complying with all agency fiscal policies and procedures.
• Plan, organize, implement, manage, monitor and modify short and long term program initiatives.
• Maintain essential records as needed.
• Ensure that all programming, policies and procedures comply with all applicable laws and regulations.
• As needed, represent the agency to outside groups and organizations, including businesses, community, and volunteers
• Fully participate in regular agency-wide events and appropriate community-wide events and activities.
• Partner with the Senior Director on all operational and strategic issues as they arise; provide strategic recommendations to the Senior Director based on child welfare analysis and projections.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.     

III. Education and Experience

• Master’s degree in a human behavioral science such as Social Work or a related discipline where 25% of the course credits earned toward the degree are in human behavior science.
• Five (5) years’ experience as a supervisor in a social services agency required.
• Child Welfare Training Institute Supervisory training required in Foster and Adoptions.  Licensing Certification and Complaint Training required.   
• Must meet the State’s Moral Character standard

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