ACCOUNT MANAGER – Black Flower Agency

US ACCOUNT MANAGER Black Flower Agency | MCI | Global engagement & marketing agency
LOCATION: Must be based in the New York City or Tri-State areas.
Global engagement & marketing agency Black Flower Agency, a NYC-based experiential marketing and events agency, a key United States business unit of global company MCI Group (www.mci-group.com) which is based in Geneva, Switzerland, is interviewing highly organized candidates with existing luxury experiential and hospitality event expertise to fulfill an Account Manager role. The candidate must have a strong understanding of marketing, events and the luxury lifestyle sector.

Primary Job Duties

• Collaborative efforts with an existing experiential events account team with focus on luxury fashion, sports, entertainment, and lifestyle
• Conceptualize, manage, and organize high-end experiential event activation from intimate to broadscale, inclusive of engaging with clients, primary event partners, venues, vendors, internal and external teams
• Assist on hospitality event activations tied to white-glove VIP ground transportation logistics, five-star hotel room block management, gifting, guest hospitality and interaction with high net-worth and/or high-profile individuals, and premium guest activity conceptualization, planning, and activation
• Develop client relationships and maintain ongoing communication throughout experiential planning and execution
• Work across a diverse set of projects simultaneously, planning and executing assignments that are on strategy, on time and on budget
• Ideating and pitching new experiential concepts and programming that align with brand strategy by delivering thoughtful, polished client presentations
• Leveraging existing contacts and utilizing independent research to identity new contacts; outreach to potential partners to develop experiential programming for clients
• Oversee event related responsibilities including but not limited to: research, logistics planning, proposal development, venue and vendor sourcing, creative/collateral development, ticketing management, project timeline tracking, budget tracking and reconciliation
• Development and submission of event marketing, promotional copy and imagery
• Development of program/event materials: production reports, safety protocols, sales submission forms, training documents, registration forms, tickets/credentials, guest lists, guest itineraries, recaps, etc.
• Ensure event concepts and creative are aligned with brand guidelines
• Development and production of event creative elements: branding, décor, tablescapes, lighting design, floral, gifting, signage, menu selection, print collateral, etc.
• Assist with event ramp-up and on-site set-up/breakdown
• On-site event management and point of contact for attending clients and high net worth guests, ensuring level of service is impeccable and adheres to best practice standards
• Assist with the management of junior account staff

Account Manager should possess the following minimum qualifications and skills:

• 5 years of agency or client-based account management experience (specific disciplines must include event management or hospitality)
• Passion for events, hospitality, luxury lifestyle sectors, and digital marketing and/or strategic communications. Interest/ knowledge in luxury fashion, culture, entertainment, wellness, or sports is a plus.
• Creative and “outside the box” thinking
• Ability to anticipate and quickly respond to the needs and requirements of Agency clients
• Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically changing environment
• Outstanding customer service and firm understanding of white glove guest hospitality
• “In-event” troubleshooting skills
• Ability to collaborate in a team environment but also exercise and act upon independent judgment with vision, confidence, and a discerning eye towards delivering “experiences” and not just events
• Ability to travel – both domestically and internationally - and work nights and weekend events required
• Strong written and verbal communication skills required
• Keen eye for detail combined with passion for accuracy and quality in all work
• Polished, professional demeanor; projects confidence and enthusiasm for the business
• Extremely organized and thorough
• Strong computer skills – MAC proficient, Microsoft Office, basic Photoshop skills
• Experience in financial processes: budgeting, billing reports, invoicing, financial maintenance on projects
• Reading-level proficiency in other languages a plus

Other

• Black Flower Agency (www.blackfloweragency.com) is a business unit of MCI USA, the United States subsidiary of MCI Group (www.mci-group.com).
• Position supports Account Directors and Vice President
• Unquestioned work ethic and great organizational skills
• This position is client and high net-worth individual consumer facing on-site at events, and requires strong hospitality skills
• Ability to interact in a collaborative manner
• Solutions-oriented and creative problem solver
• Eager to learn with a desire for career growth in the event marketing, event hospitality, event production, and experiential events sector.
• Function as an Agency Team Member in accordance with parent company’s corporate vision and guiding principles, including unquestioned integrity, client-centricity and a quest for lifelong learning.

Proof of vaccination or an approved exemption on the basis of disability or religion must be obtained prior to start date. Successful applicants should contact the People & Culture team if they are interested in learning more about MCI USA’s vaccination requirement.
Candidates must be authorized to work in the United States for any employer without sponsorship.
MCI USA is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion.
BIPOC applicants are strongly encouraged to apply.

• POSTED ON 13 07. 2022
• AVAILABLE 13 07. 2022
• CATEGORY Account Management
• TYPE Permanent
• LOCATION New York, USA

Job Type: Full-time