Library Clerk

Job Description
Library Clerk

McIntosh Memorial Library

General Description
This is customer service and clerical work in a library involving basic support services and services to patrons. Duties include but are not limited to assisting library patrons with checking out/in materials, shelving library items, answering the telephone, and keeping the library neat. The work requires the employee be very comfortable using a computer, have strong customer service skills, be able to multi-task, respect patron confidentiality, and work as a member of a team in a fast-paced work environment.

Supervision Received
Works under the immediate supervision of the Library Director

Duties

• Checks library materials in and out at the circulation desk
• Assures accurate shelving of all library materials
• Issues new patron library cards
• Collects fine money
• Assists patrons in finding library materials
• Assists patrons on public computers
• Answers the telephone and provides information to the caller
• Helps maintain overall neatness and appearance of the library
• Performs opening/closing procedures as required
• Assists with library programs if needed
• Attends monthly staff meetings
• Assists in other library activities as assigned and performs related work as required

Knowledge, Skills and Abilities

• Must be very comfortable using a computer including working with Microsoft word,

Excel, and Office 365

• Ability to understand and follow written and oral instructions
• Strong customer service skills
• Ability to learn and follow library policies

• Flexibility to deal with multiple tasks and patrons simultaneously
• Must be able to work as a member of a team

Physical Requirements:

• Ability to perform duties in an office environment
• Ability to work in an environment subject to continuous interruptions and background noises
• Ability to work under stress from deadlines, public contact, and changing priorities, and conditions
• Ability to view a computer monitor and/or operate a keyboard for extended periods of time
• Ability to move and/or lift materials up to 25 pounds
• Regularly required ability to stand, walk, bend, kneel, crawl, reach, climb, balance, and sit
• Regularly required ability to talk and/or hear; use hands to operate objects, tools, and controls; and reach with hands and arms
• Vision and hearing at or correctable to "normal ranges"
• Ability to read printed materials and information on computer screens
• Ability to communicate effectively with individuals in person, over the telephone, and via the printed word
• Ability to file books, periodicals, and other materials on shelves ranging from 1 to 7 feet from the floor
• Ability to travel to attend meetings both inside and outside of Viroqua

Qualifications and Experience

A high school diploma or the equivalent of three years library or customer service experience

Job Type: Part-time

Pay: From $14.75 per hour

Expected hours: 12 – 18 per week

Benefits:

• Professional development assistance

Schedule:

• Evening shift
• Weekends as needed

Ability to Commute:

• Viroqua, WI 54665 (Required)

Work Location: In person

Salary : $15