What are the responsibilities and job description for the Animal Resources Specialist position at McKamey Animal Center?
Like animals? Love people? Passionate about making a difference in the lives of both? Then McKamey Animal Center wants YOU to join our growing team! MAC employs animal protection officers, veterinary staff, animal caretakers, behavioral experts and more, and each and every team member is committed to making our community a better place for animals and the people who love them.
If you are passionate, dedicated, hard-working and believe in our mission, Saving Animals, Helping People, apply below!
Job Title: Animal Resources Specialist
Reports to: Animal Resources Supervisor
Department: Animal Care
Job Classification: PT, Hourly
Revised: January 2024
JOB DESCRIPTION
Animal Resources Specialists help MAC achieve greater lifesaving outcomes by supporting both our animal admissions and animal placements departments. While working in animal placements, animal resources specialists help to find wonderful new homes for MAC animals, primarily through our adoptions program but also through foster care, transfer partnerships, and other lifesaving approaches. While working in animal admissions, animal resources specialists facilitate the intake of animals in need, help to reunite lost and found pets, and play a vital role in keeping animals safely out of the shelter and in loving homes whenever possible. Successful applicants must have outstanding "people skills,” the ability to navigate sometimes hectic environment with professionalism and a drive to serve as many pets and people as possible. Both a love of animals and compassion for humans are essential!
SALARY AND SCHEDULE
- Rate: $16.00/hour
- Classification: Hourly, part-time; variable hours including weekends and holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
- Create a welcoming experience for individuals looking to place found or owned animals, adopt animals, or otherwise engage with MAC.
- Actively support adopters online, via email, by telephone and in person as they search for their new adopted pets.
- Actively support pet owners in solving problems leading to relinquishment or in rehoming their own pets.
- Actively support “finder minders” and facilitate lost pet reunifications.
- Participate in pet adoption events and promotions, both at MAC and in throughout the community.
- Utilize conversation-based, Adopters Welcome approaches to maximize pet adoptions.
- Utilize appointment-based, Managed Intake approaches to assist in scheduling pet intakes.
- Help to support placement of animals through rescue and transfer partnerships, ensuring compliance with best practices.
- Support MAC’s foster program, helping to ensure the safety and welfare of fostered pets.
- Ensure stellar customer service at all times when working with clients and stakeholders, both internal and external.
- Ensure compliance with all applicable policies and protocols.
- Ensure a safe and sanitary environment for animals and people.
- Provide daily animal caretaking support as needed.
- Perform animal intake activities, such as vaccination and deworming.
- Perform other duties as assigned.
Job Qualifications and Skills
- Exceptional interpersonal skills, ability to relate and communicate with staff, volunteers and the general public.
- Ability to exercise good judgment and decision making when dealing with staff and the public.
- Proven organizational skills with outstanding attention to detail (effective record keeping ability).
- Strong humane animal handling skills and knowledge of animal behavior a plus.
- Ability to operate all equipment, tools, technology, vehicles and other materials relevant to job duties.
- Strong verbal and written communication skills.
- Must be at least 18 years of age, have a valid driver’s license and insurable driving record.
- Volunteers are at the heart of our mission; every team member will interact with volunteers at some level. All staff are expected to work cooperatively with volunteers and treat them with dignity and respect; they donate their time and energy to our cause.
Education and Experience Required
- High school diploma is required, Bachelor’s Degree preferred.
- 1 year of experience in animal welfare, customer service or equivalent preferred.
Physical Demands and Working Conditions
The conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Potential exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
- Must be able to lift over 50 pounds, up to 100 pounds with assistance.
- Potential exposure to sick, injured, and dangerous animals.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right to conduct criminal background checks and require drug testing of all employment candidates.
Job Type: Part-time
Pay: $16.00 per hour
Schedule:
- 10 hour shift
- Every weekend
- Holidays
Work Location: In person
Salary : $16