Product Genius -Volvo Cerritos

Summary:

Volvo Cerritos is an equal opportunity employer and a drug-free workplace.

Position: Product Specialist BMW MINI Volvo Genius

Compensation: Hourly Delivery Bonus (Estimated $35,000- $55,500/Year)

About Us: Join the Volvo Cerritos family! As part of the McKenna Motors Group, we are a family-owned enterprise with a rich history across 8 brands and 9 locations in Southern California. We're expanding and looking for passionate individuals to grow with us. We are more than just a business; we're a community that values teamwork and internal promotion.

Perks:

• Employee & Family Discounts on Volkswagen, Audi, BMW, Subaru, Porsche, Volvo, and MINI vehicles.
• Comprehensive benefits including Medical, Dental, Vision, and 401k.
• A competitive pay plan with both hourly and bonus delivery commissions.
• A welcoming environment that promotes internal growth and training.

Position Overview: As a Volvo Genius, you'll be a vital part of our customer experience team, providing expert knowledge and enthusiasm about our range of vehicles. Your role is to energize and inform customers, guiding them through the unique features and technologies of Volvo vehicles. This position is pivotal in creating memorable customer experiences through exceptional service and product expertise.

Responsibilities:

• Greet and guide showroom clients, providing detailed information and advice on vehicle features and benefits.
• Demonstrate expertise in all vehicle systems and technology, assisting customers with their queries and needs.
• Deliver an outstanding customer experience, ensuring satisfaction and building brand loyalty.
• Keep up-to-date with product knowledge, technological advancements, and industry trends.
• Coordinate and conduct exceptional vehicle delivery experiences, including off-site deliveries.

Success Metrics:

• High customer satisfaction and delivery scores.
• Meeting or exceeding delivery and service targets.

Requirements:

• A passion for providing excellent customer service.
• Strong proficiency in various computer and web applications.
• Ability to communicate complex technology in easily understandable terms.
• Valid in-state driver’s license and a clean driving record.
• High School diploma or equivalent and eligibility for a California Occupational Sales License.

Career Growth: Successful Product Specialists can look forward to opportunities for career advancement, including managerial and specialist roles within the organization.

Commitment to Equality: Volvo Cerritos is committed to a diverse and inclusive workplace and is an equal opportunity employer, maintaining a drug-free workplace.

Join us at Volvo Cerritos and embark on a rewarding career path as a Product Specialist BMW MINI Volvo Genius, where your expertise and passion drive customer satisfaction and loyalty.

Working Conditions:

Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Will spend time out-doors, under varying climate conditions, showing vehicles to prospective customers and to drive vehicles in traffic during test drives.

Evening, holiday and weekend work hours will be required.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirement, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (ie., emergencies, changes in personnel, work load, rush jobs, or technological developments).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

           PRIVACY NOTICE 

 This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS from McKenna Motor Co., Inc. and All Related Entities (collectively, “we,” “us,” or “our”) applies solely to applicants and employees who reside in the State of California (“you” or ‘’your”). This notice is provided to you to comply with the California Consumer Privacy Act (“CCPA”) and is not to be interpreted in a way that violates any law. We reserve the right to amend this privacy notice. When we make changes to this privacy notice, we will notify you. 

 Information We Collect 

 As part of your application for employment or employment, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you (“personal information”). We collect the following categories of personal information from applicants and employees. All personal information below is collected as permitted or required by applicable law. 

 Identifiers 

 Real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, physical characteristics or description, Social Security number, driver's license number, signature, state identification card number, insurance policy number, passport number, or other similar identifiers 

 Identifiers are collected during the application process and during employment to comply with state and federal verification and reporting requirements; for drug testing; to contact you; to conduct a pre-employment background check or background check if you change positions and the position is subject to an additional background check; and during employment to process payroll and for benefits eligibility or participation 

 Medical Information 

 Medical information, or health insurance information, information related to health or fitness benefit participation. 

 Medical information is collected during the application process and during employment for drug testing; to assess fitness for a position; to review a request for a leave of absence or accommodation; and during employment for benefits eligibility or participation and for reporting and administering workers’ compensation claims 

 Protected Classification Under California or Federal law  

 Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, sexual orientation, veteran or military status, genetic information (including familial genetic information)  

 Protected classification characteristics is collected during employment to comply with state and federal reporting requirements; age, sex, and marital status is collected during employment to comply with benefits eligibility or participation; medical condition or physical or mental disability (including pregnancy and related conditions) is collected during the application process and during employment to review a request for a leave of absence or accommodation and during employment for reporting and administering workers’ compensation claims; religion or creed is collected during the application process and during employment to review a request for an accommodation; veteran or military status is collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns information (including familial genetic information) collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns 

 Commercial Information 

 Bank account number or credit card number  

 Commercial information is collected during employment if an employee chooses to participate in direct deposit and for expense reimbursement; credit history is collected during the application process and during employment if applying for certain positions 

 Biometric Information 

 Genetic, physiological, behavioral, and biological characteristics, fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data  

 Fingerprint and/or retina scan is collected during employment to use the timekeeping system 

 Internet or Other Similar Network Activity 

 Browsing history and search history, activity or work on company computers  

 Internet or network activity while using company property is collected during employment if the employee is being investigated for a violation of policies or by IT staff as part of review of security procedures and policy violations 

 Geolocation Data  

 Physical location or movements  

 Geolocation is collected during employment while you are driving a company vehicle 

 Sensory Data 

 Audio, electronic, visual, thermal, olfactory, or similar information  

 Sensory data in the form of video data is collected during the application process and during employment while you are in public areas or work areas on the company’s premises 

 Employment Related Information 

 Current or past job history and performance  

 Employment related information is collected during the application process and during employment to assess qualifications for a position; current performance is collected during employment as part of performance review, discipline, evaluations and employment decisions 

 Education Information 

 Grades, transcripts  

 Education information is collected during the application process and during employment to assess qualifications for a position. 

 AVISO DE PRIVACIDAD 

 Este AVISO DE PRIVACIDAD PARA LOS RESIDENTES DE CALIFORNIA de McKenna Motor Co., Inc. y cualquier entidad relacionada (colectivamente “nosotros” o “nuestro”) aplica únicamente para los solicitantes y empleados que residen en el Estado de California (“tú” o tuyo”). Este aviso se proporciona para cumplir con la Ley de Privacidad del Consumidor de California (“CCPA”) y no deberá interpretarse de tal manera que viole ninguna ley. Nos reservamos el derecho de enmendar este aviso de privacidad. Cuando hagamos cambios a este aviso de privacidad, nosotros se lo notificaremos. 

 Información que Recolectamos 

 Como parte de su solicitud de empleo, nosotros recolectamos información que lo identifica, se relaciona con usted, hace referencia a usted, es capaz de ser asociada con usted o podría razonablemente ser enlazada con usted, directa o indirectamente (“información personal”). Nosotros recolectamos las siguientes categorías de información personal de los solicitantes y empleados. Toda la información personal debajo se recolecta según lo permite o requiere la ley aplicable. 

 Identificadores 

 Nombre real, alias, dirección postal, número de teléfono, identificador personal único, identificador en línea, dirección de protocolo de internet, correo electrónico, nombre de la cuenta, características físicas o descripción, número de seguridad social, número de licencia de conducir, firma, número de la tarjeta de identificación del estado, número de póliza de seguro, número de pasaporte u otros identificadores similares 

 Los identificadores se recolectan durante el proceso de solicitud y durante el empleo para cumplir con los requisitos de verificación y reporte estatales y federales; para pruebas de drogas; para contactarlo; para llevar a cabo una revisión de antecedentes previa al empleo o una revisión de antecedentes si cambia de puestos y el puesto está sujeto a una revisión adicional de antecedentes; y durante el empleo para procesar la nómina y para la elegibilidad o participación en los beneficios 

 Identificación Médica 

 Información médica o información del seguro de salud, información relacionada a la salud o condición física, participación en beneficios 

 La información médica se recolecta durante el proceso de solicitud y durante el empleo para pruebas de drogas; para evaluar la aptitud para un puesto; para revisar una solicitud de permiso de ausencia o adaptación; y durante el empleo para la elegibilidad o participación en beneficios y para reportar y administrar los reclamos de compensación al trabajador 

 Clasificación Protegida bajo la Ley Federal o de California 

 Edad, raza, color, ascendencia, origen nacional, ciudadanía, religión o credo, estado civil, condición médica, discapacidad física o mental, sexo, género, identidad de género, expresión de género, embarazo, parto, lactancia o condiciones médicas relacionadas, orientación sexual, estatus de veterano o militar, información genética (incluida la información genética familiar) 

 Las características protegidas de clasificación son recolectadas durante el empleo para cumplir con los requisitos de reporte estatales y federales; la edad, sexo y estado civil se recolectan durante el empleo para cumplir con la elegibilidad o participación en los beneficios; la información sobre condiciones médicas o discapacidad física o mental (inc. embarazo y condiciones relacionadas) se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de permiso de ausencia o adaptación o durante el empleo para reportar y administrar los reclamos de compensación al trabajador; la información sobre religión o credo se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de adaptación; el estatus de veterano o militar se recolecta durante el empleo para revisar una solicitud de permiso de ausencia; se pueden recolectar características protegidas de clasificación durante el proceso de solicitud y durante el empleo para proporcionarle apoyo y responder a sus preguntas, incluyendo investigar y abordar sus inquietudes 

 Información Comercial 

 Número de cuenta bancaria o número de tarjeta de crédito 

 La información comercial se recolecta durante el empleo si un empleado elije participar en el depósito directo y para el reembolso de gastos; el historial de crédito se recolecta durante el proceso de solicitud y durante el empleo si se postula para ciertos puestos 

 Información Biométrica 

 Datos sobre genética, fisiológicos, de comportamiento y características biológicas, huellas dactilares, huellas faciales, huellas de voz, escaneo de iris o retina, pulsación de tecla, marcha u otros patrones físicos, y datos sobre el sueño, salud o ejercicio 

 Un lector de huellas digitales y/o datos de barrido de la retina se recolecta durante el empleo para usar el sistema de conomentraje 

 Actividad en internet u otra red similar 

 Historial de navegación y de búsqueda, actividad o trabajo en las computadoras de la compañía. 

 La actividad en internet o en red mientras usa la propiedad de la compañía se recolecta durante el empleo si un empleado está siendo investigado por una violación de las políticas o por el personal de IT como parte de una revisión de procedimientos de seguridad y violaciones de políticas 

 Datos de geolocalización 

 Ubicación física o movimientos 

 La geolocalización se recolecta durante el empleo mientras conduce un vehículo de la compañía 

 Datos sensoriales 

 Información sobre audio, electrónica, visual, termal, olfatoria o similar 

 Los datos sensoriales en forma de datos de video se recolectan durante el proceso de solicitud y durante el empleo cuando se encuentra en áreas públicas o áreas de trabajo en las instalaciones de la compañía 

 Información relacionada al empleo 

 Historial actual o pasado de empleo y desempeño 

 La información relacionada con el empleo se recolecta durante el proceso de solicitud y durante el empleo para acceder a las cualificaciones para un puesto; el desempeño actual se recolecta durante el empleo como parte de la revisión del desempeño, la disciplina, evaluaciones y decisiones de empleo 

 Información sobre educación 

 Calificaciones, reportes finales de calificaciones 

 La información sobre la educación se recolecta durante el proceso de solicitud y durante el empleo para evaluar las cualificaciones para un puesto 

 Información de Contacto 

 Si tiene cualquier pregunta o comentario con respecto a este aviso o a las formas en las que recolectamos y usamos su información personal, por favor no dude en contactar Recursos Humanos 562-345-7029.