What are the responsibilities and job description for the Dental Treatment Coordinator position at Mckenzie Dental Center?
Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our dynamic team. The ideal candidate will play a crucial role in enhancing patient experiences by coordinating treatment plans and ensuring seamless communication between patients and our dental team. This position requires strong organizational skills, excellent customer service abilities, and familiarity with dental terminology and office management software.
Responsibilities
- Serve as the primary point of contact for patients regarding treatment options and scheduling.
- Review patient documentation to ensure accuracy and completeness before consultations.
- Utilize dental office software such as Open Dental for patient management.
- Maintain organized records of patient interactions, treatment plans, and follow-up appointments.
- Provide exceptional customer service by addressing patient inquiries and concerns with professionalism.
- Collaborate with the dental team to facilitate smooth operations at the front desk.
- Demonstrate effective phone etiquette while handling incoming calls and scheduling appointments.
- Assist in administrative tasks as needed to support the overall efficiency of the office.
Requirements
- Previous experience in a dental office setting is required.
- Proficiency in office management software, particularly Open Dental.
- Strong understanding of dental terminology and procedures.
- Excellent phone etiquette and communication skills to interact effectively with patients.
- Ability to review documentation meticulously for accuracy.
- Strong organizational skills with attention to detail in managing multiple tasks.
- A commitment to providing outstanding customer service in a fast-paced environment.
- Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about enhancing patient care through effective coordination and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $23