What are the responsibilities and job description for the MTAP - Sr. Director Salesforce Leader position at McKesson Corporation?
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Job Title: MTAP - Sr. Director Salesforce Leader
Job Location: Irving, TX (Hybrid role)
Current Need:
The Sr Director, Salesforce leader reports to the VP, Salesforce CRM Service Leader, and leads a team of highly collaborative and results-oriented IT staff tasked with delivering global, high value IT applications across the company. This position has deep technical skills in Salesforce and can drive the roadmap across the Sales and Customer Service ecosystem including CPQ, CLM, and Integrations. This function challenges the status quo; thrives and is successful in a dynamic environment. This team member must be motivated and successful at mentoring by building and sustaining professional relationships at all levels of an organization. The Director has well-honed problem solving and decision-making skills, is agile and adaptable, and can effectively manage change. This function is both strategic and tactical, can influence adoption, is results oriented, and has a strong client service orientation.
Key Responsibilities:
1.Business Partnership: Influences leadership within the cross-functional team and assists in roadmap planning. Solid relationships with key stakeholders at the VP level.
2.Business Operations: Analyze and plan improvements in technical implementations to continue to deliver value to business partners. Drive the business to adopt recommended technical solutions
3.Document related processes and technical configurations in the handbook
4.Technical Delivery: Provide hands-on, expert-level technical assistance to delivery teams. Drives adoption of technology and process changes. Drive end to end governance on large, complex, cross-functional projects across multiple systems or integrations with minimal oversight
5.Proactively provides recommendations for system improvements
6.Project Management: Run the new products/innovations which improve our ability to make better data driven insights, or make the company more efficient. Drive intake and prioritization process for functional areas of expertise
7.Communication: Target audience Director, Sr. Director, VP, with presentations targeted to CIO staff for critical projects. Mentorship: Build and manage global teams. Guide and coach team members. Mentors junior team members and models GitLab values for the team.
8.Measure, monitor, and maintain team's ability to meet or exceed Service Level Agreements (SLA), Objectives and Key Results (OKRs), and Key Performance Indicators (KPIs). Experience and comfort working in a culture of measurement
Technical skills and Minimum experiencerequired:
10-15 years of experience implementing, configuring, customizing and integrating SaaS software Eg: SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade etc.
Atleast 10-15 years' experience in IT, with 7 years' experience leading and managing an IT organization or Applications group at a fast growing high technology company.
Be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships.
Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment.
Exhibit strong security and confidentiality practices with systems that handle sensitive data. Experience partnering with internal information security and compliance teams. SOX experience is preferred
Strong understanding of GTM and LTC business processes in a Salesforce environment.
Industry certifications a plus: Salesforce, PMP, ITIL, CISSP or similar certification
Proven ability to effectively lead and meet business objectives in a global, collaborative and high-performance work environment
Change management knowledge and ability to operate effectively in fast paced environment
Demonstrated experience in vendor management and capacity planning in a fast growth environment
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Nice to have, application specific skills:
- Salesforce - Development experience with advanced Salesforce.com development tools and techniques (e.g. Apex language, Force.com custom development, triggers, controllers, JavaScript, Force.com SOAP and REST APIs, JSON, AngularJS, jQuery, JavaScript, sObjects, SOQL, SOSL, Chatter APIs, outbound messaging, Bootstrap, Lightning Design System (LDS), Lightning Components and Visualforce pages).
Marketo
Enablement tools, such as WalkMe, SpekIt, etc.
CLM: DocuSign CLM, Ironclad
Billing Systems: CPQ, Billing
Integration: Mulesoft, Talend, Workato etc.
Physical Requirements:General Office Demands
Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson.
Relocation is NOT budgeted for this position
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.
Our Base Pay Range for this position
$177,200 - $295,400McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Salary : $177,200 - $295,400
