What are the responsibilities and job description for the Housekeeper position at McKinley Care?
**Job Summary:**
McKinley Care is seeking two professional Housekeepers to join our team in full-time positions. The ideal candidates will uphold integrity and meticulous attention to detail while attending to our facilities. The primary objective is to ensure a pristine and organized environment for our guests, thereby contributing significantly to the maintenance and enhancement of our reputation.
**Essential Duties and Responsibilities:**
- Clean corridors, lobbies, stairways, lounges, and guest rooms.
- Efficiently organize work schedules based on room status, arrivals, and departures.
- Distribute linen, towels, and room supplies using wheeled carts or manual handling.
- Restock room supplies including drinking glasses, soaps, shampoos, writing supplies, and mini-bar items.
- Replace dirty linens with clean ones and inspect and rotate mattresses regularly.
- Adhere to company policy for handling and storing dirty laundry.
- Monitor and replace guest laundry bags and slips.
- Ensure all room appliances are in working order and realign furniture and amenities according to set layout standards.
- Promptly respond to guest queries, requests, and housekeeping issues, including spills and broken items.
- Deliver requested housekeeping items to guest rooms and remove room service items.
- Organize and restock carts at the end of each shift, ensuring completeness and readiness for the next day.
- Maintain confidentiality and security of guest rooms and adhere to all company safety and security procedures.
- Report any maintenance issues or safety hazards promptly and accurately.
- Observe and report any damage to hotel property.
**Minimum Requirements:**
- High school diploma or equivalent qualification.
- Proven experience as a cleaner or housekeeper in a professional setting.
**Working Conditions and Physical Requirements:**
- Ability to lift, push, pull, and carry a minimum weight of approximately 25lbs.
- Work efficiently without compromising quality.
- Stand for extended periods.
- Flexibility to kneel, bend, crawl, squat, and crouch as needed.
- Comfort working in confined spaces and tolerating exposure to dust and cleaning chemicals.
**Competencies:**
- Demonstrated ability to work independently with minimal supervision while maintaining high performance standards.
- Strong prioritization and time management skills.
- Customer-oriented with a friendly demeanor.
- Effective communication skills, both verbal and written.
- Capacity to listen attentively and follow instructions accurately.
- Consistently maintain a professional demeanor and display integrity and honesty in all interactions.
- Positive attitude towards residents, guests, patients, and visitors.
- Attention to detail and thoroughness in completing tasks.
- Ability to adhere to standard policies and procedures consistently.
**Notes:**
This job description outlines primary responsibilities but does not limit additional duties as assigned by the supervisor. It is not exhaustive and is subject to change as determined by McKinley Care and its subsidiaries. This description does not constitute a contract for employment.
