What are the responsibilities and job description for the Administrative Assistant / Receptionist position at McKinley Homes?
Job Title: Receptionist
Location: Peachtree Corners
Company: Encore Management
Employment Type: Full-time
About Encore Management: At Encore Management, we pride ourselves on delivering exceptional customer service and insights through our dedicated team. We’re looking for enthusiastic individuals to join us as Inbound/Outbound Call Center Representatives to conduct customer service surveys and enhance our clients' experiences.
Job Overview:
We are looking for an organized and friendly Admin/Receptionist to serve as the first point of contact for all visitors, clients, and incoming communications. This role requires a proactive individual with strong communication skills, attention to detail, and the ability to handle administrative duties in a fast-paced environment. The ideal candidate will be a team player who is comfortable working in a variety of administrative and clerical functions while providing a positive and professional first impression of Encore Management.
Key Responsibilities:
Qualifications & Skills:
Encore Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Peachtree Corners
Company: Encore Management
Employment Type: Full-time
About Encore Management: At Encore Management, we pride ourselves on delivering exceptional customer service and insights through our dedicated team. We’re looking for enthusiastic individuals to join us as Inbound/Outbound Call Center Representatives to conduct customer service surveys and enhance our clients' experiences.
Job Overview:
We are looking for an organized and friendly Admin/Receptionist to serve as the first point of contact for all visitors, clients, and incoming communications. This role requires a proactive individual with strong communication skills, attention to detail, and the ability to handle administrative duties in a fast-paced environment. The ideal candidate will be a team player who is comfortable working in a variety of administrative and clerical functions while providing a positive and professional first impression of Encore Management.
Key Responsibilities:
- Reception Duties:
- Greet visitors, clients, and guests in a warm, professional manner.
- Answer and direct phone calls to appropriate departments or personnel.
- Handle inquiries via email, phone, or in-person and direct them to the correct staff member.
- Manage the reception area to maintain a tidy and welcoming environment.
- Administrative Support:
- Assist with general office tasks such as filing, organizing documents, and maintaining office supplies.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Prepare and send out correspondence, including letters, emails, and packages.
- Support team members with administrative tasks, such as data entry, preparing reports, and handling client documentation.
- Calendar and Scheduling:
- Assist in managing executives' or managers' calendars and ensuring schedules are up-to-date.
- Organize meetings, events, and other office activities as needed.
- Mail and Deliveries:
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution to the appropriate staff members.
- Customer Service:
- Provide exceptional customer service, addressing client or visitor needs in a courteous and timely manner.
- Follow up with clients or visitors to ensure satisfaction and resolve any issues.
- General Office Assistance:
- Provide support with office organization and help ensure the office is running efficiently.
- Help maintain office equipment and troubleshoot any basic technical issues.
- Assist in coordinating office events or employee functions.
Qualifications & Skills:
- Education: High school diploma or equivalent (Associate’s degree or higher preferred).
- Experience:
- Strong verbal and written communication skills.
- Exceptional customer service skills, with a friendly and professional demeanor.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment.
- Ability to multitask and remain calm in a busy environment.
- Attention to detail and ability to work independently.
- Physical Requirements: Ability to sit or stand for extended periods and lift up to 25 lbs. (if applicable).
Encore Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $35,000 - $45,000
