Skillbridge (Military Only) - Field Manager Installations

Description

Pay Range - $0.00 to $0.00

Key Responsibilities, Tasks and Activities:

·     Responsible for the operation and efficiency of the installation department

• Responsible for supervising, training and development of installers
• Performs job walks, pre-inspections and inspections
• Utilize various forms of communication (phone, emails, text) in order to accomplish the position objective
• Responsible for the oversight of installation (acceptable quality, within budget and within schedule)
• Identifies and implements solutions to make the department more efficient
• Creates a customer centric mindset in the department
• Verifies installations are performed to code and the manufacturers guidelines
• Creates installation and warranty KPI’s and monitors those KPI’s for constant improvement
• Provide telephone support for customers, contractors and installers
• Act as a liaison between the company and manufactures
• Review details of the order with the appropriate sales representative prior to any field work
• Review the details of the order with the customer at all jobwalks and clearly in writing define “Work By Others”
• Review all approved submittals
• Extensive involvement in the hiring process, performance reviews and disciplinary actions of installers
• Create a Safety Mindset within the department for both on the job as well as driving
• Successful installations are the result of Planning, Planning, Planning
• All communications with customers and suppliers documented in writing

Qualifications

Qualifications:

• Excellent verbal and written communication skills
• Solid writing and grammar skills
• Highly organized
• Ability to work harmoniously with the public and co-workers
• Ability to successfully prioritize and meet deadlines
• Punctual and reliable
• Computer skills and proficiency in Microsoft office and other cloud based products  
•  Utilize various forms of communication (phone, emails, text)
• Strong attention to details and accuracy
• Trustworthy and maintains confidentiality
• Excellent problem-solver
• Clean Driving Record
• High School diploma, college degree preferred

Physical Requirements:

• Prolonged sitting and standing
• Frequent customer interaction, must be able to speak and hear well enough to communicate with others
• Must be able to see well enough to drive, read electronic screens and electrical schematics and service/operation manuals
• Ability to hear, smell and touch
• Grasping/Feeling: must be able to write, type, and use hand and power tools
• Ability to think and process information quickly, clearly and accurately
• Strong reasoning ability; able to apply common sense, understanding to carry out detailed, but uninvolved, written or oral instructions; able to deal logically with problems & people
• Physically fit for lifting and moving equipment (up to 50 pounds)
• Ability to stand and work on ladder
• Ability to be led, ability to follow instructions, make suggestions and are willing to learn
• Ability to push, pull and perform overhead work
• Ability to work with various hand and power tools
• Finger Dexterity – use of finger/fine manipulation. The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Arm-Hand Steadiness – The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
• Manual Dexterity – The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects
• Multi-limb coordination – The ability to coordinate two or more limbs (for example, two arms, two legs or one leg and one arm) while sitting, standing or lying down
• Visualization – The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
• Flexibility – The ability to bend, stretch, twist, or reach with your body, arms and or legs
• Information Ordering – The ability to arrange things or actions in a certain order or pattern according to manufacturer’s guidelines. Maximize efficiency
• Depth Perception – The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object
• Gross Body Equilibrium – The ability to keep or regain your body balance or stay upright when in an unstable position
• Selective Attention – The ability to concentrate on a task over a period of time without being distracted
• Reaction Time – the ability to quickly respond to a signal, e.g. sound, light picture, etc. when it appears
• Trunk Strength – The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing
• Visual Color Discrimination – The ability to match or detect differences between color, including shades of color and brightness
• Must be able to climb into/out of vehicle several times per day using 3 points of contact
• Must be able to use hands and arms to steer and to finger controls and adjust controls needed inside of vehicle
• Must be able to sit for long periods as well as walk for short periods, navigate stairs
• Must have enough leg and foot control to climb into vehicle, operate foot controls and safely navigate vehicle through traffic and weather
• Must able to bend, stoop, crawl and squat in order to perform a vehicle inspection
• Move two or more limbs together while remaining in place
• React quickly using hands, fingers and feet
• Determine the distance between objects; see objects in low light and while moving forward see objects off to the side