What are the responsibilities and job description for the District Technician position at McKinney ISD (TX)?
District TechnicianJOB STATUS : UNTIL FILLED POSTING DATE : 01 / 22 / 2025 POSTING NUMBER : 00006923 LOCATION : Technology Department POSITION TITLE : District TechnicianJOB DESCRIPTION : PRIMARY PURPOSE : Facilitate the effective use of technology at the campus level. Provide technical support in the use of hardware and certain software to multiple campuses.ESSENTIAL FUNCTIONS : MAJOR RESPONSIBILITIES AND DUTIES : Technical SupportProvide technical assistance to campus faculty and staff for use of equipment including computer hardware, software, telephones, data / voice networks, and audio / video / media systems, printers, smartboards & projectorsProvide immediate on-site assistance to campus staff with technology problems and questions.Act as liaison with district technology personnel.Maintain computers in campus lab(s) and classrooms and arrange for needed repairs through approved vendorsPerform upgrades to software and hardware as needed and work with Desktop Engineers for images, software and hardware upgradesAssist with the organization and distribution of technology equipment for classroom use.Acts as an extension of Technology Services assisting with technology needs / installations throughout the district, as manpower is needed.Assist with minor network cabling troubleshooting / repair as needed.InventoryHelp maintain accurate inventory of hardware and software.Identify, request, and assist in the inventory of repair parts as neededGuide campus staff / administrators on Technology Special Request - any moves, additions or removal of campus technologyOtherCompile, maintain, and file all physical and computerized reports, records, and other documents required.Comply with policies established by federal and state law, State Board of Education rule, and local board policy.Comply with all district and campus routines and regulations.SUPERVISORY RESPONSIBILITIES : NoneWORKING CONDITIONS : Mental Demands / Physical Demands / Environmental Factors : Tools / Equipment Used : Personal Computer and peripherals; servers, phones; standard instructional equipment; small hand toolsPosture : Prolonged standing; frequent kneeling / squatting, bending / stooping, pushing / pulling, and twistingMotion : Frequent walking; repetitive hand motionsLifting : Regular heavy lifting and carrying (50 pounds)Environment : Frequent district wide travel; prolonged use of computerMental Demands : Maintain emotional control under stress : work prolonged or irregular hours; ability to multi-task; problem solver who can work in a fast-paced environment; effective oral and written communication skills; flexible in the work environment; desire to learn and willingness to attend all designated training opportunities; demonstrated skills in human relations among diverse populationsOther : Work as a team member and with peers, teachers, campus personnel and principals; professional demeanor, resourcefulness, communicate effectively with diverse groups and accept supervision; work without day-to-day supervision; regular and punctual attendance at the workplace.EVALUATION : Performance of this job will be evaluated in accordance with provisions of the Board Policy on Evaluations of At-Will Employees.PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE : One year technical support experience preferredREQUIREMENTS : Education / Certification : Associate's degree in computer science, information technology or electronics preferredCompTIA A certification preferredIndustry certifications as applicable - Windows, Mac OS X and iOS environmentApple device troubleshooting skills preferredCertified cabling test technician preferredSpecial Knowledge and Skills : Knowledge of computer hardware and software applications - Windows, Mac OS X and iOSAbility to analyze and resolve computers / smartboards - hardware and software problemsKnowledge with configuration and concepts of wired and wireless networksAbility to troubleshoot printer problems as related to connectivity issuesKnowledge of deploying and managing computer disk imagesKnowledge of Help Desk and Support Ticket systems and processesKnowledge of technologies available for use in instructional settingsAbility to repair computer and other technology equipment used within the districtStrong organizational, communication, and interpersonal skillsAbility to install, pull and terminate Cat 5e and Cat 6e cabling.CONTACT INFORMATION : Reports to : Technology Customer Service Manager APPLY TO : SALARY : Pay grade : Paraprofessional (8) DAYS : 226 Learn More
