What are the responsibilities and job description for the Accounts Receivable Specialist position at McKinnon Operating Company LLC?
Company Overview
Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
The AR Specialist is responsible for managing invoicing, processing payments, reconciling accounts, and ensuring accurate financial records. This role requires strong attention to detail, excellent organizational skills, and the ability to communicate effectively with clients and internal teams to ensure timely collections and account resolution.
Responsibilities
- To prepare, check and send city ledger, group & events invoices to clients ensuring accuracy and all relevant back-up is attached.
- Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments.
- Participate and/or conduct the monthly credit meetings.
- Review with the Director of Finance all accounts which are over 30 days and implement collection procedures for all such accounts in accordance with established corporate guidelines.
- Prepare and send inter-company invoices as and when required.
- Preparation and posting of allowances to the Opera PMS in a timely manner.
- Process daily payments, posting to the PMS.
- Chasing of various outstanding/overdue accounts.
- Daily filing / archiving of all invoices.
- Liaise with all departments and share billing information to ensure a smooth billing process.
- Process commission invoices/payments for both international & local travel agents via Onyx.
- To control, investigate & handle queries for credit card charge backs and returned checks.
- To liaise with and answer queries from guests, hotel colleagues, and corporate personnel in a prompt, friendly and efficient manner
Qualifications
- 2 years in an Accounts Receivable roll and experience preferably in a luxury hospitality environment will bring a lot to the table.
- Requires strong customer service skills and clientele relationships.
- You have strong communication skills with a solid understanding of English.
- Ability to work evenings, weekends and Holidays as needed.
- Preferred knowledge Opera (PMS), Micros (POS)