What are the responsibilities and job description for the Receptionist Full Time position at McKnight Place Extended Care?
Full Time Receptionist
McKnight Place Extended Care is looking to add a Full - Time enthusiastic team player who exudes a positive attitude to join our team! This is a great opportunity for individuals who love helping people and have great customer service. If you enjoy a busy role, while building experience toward advancement, come join us!
S/he must be able to exercise discretion, good judgment, and initiative. The ideal candidate will embrace this opportunity to learn, grow and excel within the company, as a supplement income or fun activity that pays you!
RESPONSIBILITIES:
- Serve as a welcoming and friendly contact for residents, family members, coworkers and others, both in person and over the phone
- Operate phone and texting system to communicate effectively
- Ensure all visitors are signed in, and exercise good judgement in granting entrance.
- Reports maintenance and safety items to the Director of Maintenance and Office Manager when observed, or to the MOD or maintenance if on the weekend.
- Listen to problems brought up by residents, visitors, or staff and direct them to departments or individuals who can develop solutions.
- Maintain a level of confidence on documents reviewed
- Maintain the order and appearance of the reception area
- General clerical duties as assigned
- Performs other duties as required or assigned.
EXPERIENCE, KNOWLEDGE, AND SKILLS REQUIRED:
- Record of customer-service success (IE: you are friendly and understand the path to a satisfied resident/family members)
- Business attire (I.E: Skirts/Dresses/Etc.)
- Self-starting initiative (IE: you scan regularly for tasks that may be completed)
- High attention to detail (IE: you proofread emails before sending, out of habit)
- Outstanding organization and time management skills
- Conscientious through-and-through (IE: you email out or Ztext management-specific reminders)
- Proficiency in Microsoft Office software package
- Typing proficiency
- Familiarity with keyboard short-cuts
- Experience at handling sensitive, confidential issues and information
- You like to enjoy your work and to smile and have fun!
