What are the responsibilities and job description for the Capriotti's Shift Lead position at MCL Restaurant and Bakery?
PURPOSE OF POSITION:
This position operates under the direct management of the General Manager and/or Assistant Manager, leading his/her location to be profitable while subscribing to our goals and values.
PRIMARY RESPONSIBILITIES
- Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
- Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and safety/security, to ensure the safety of all Team Members and guests during each shift.
- Maintain cleanliness and organization throughout the shop and ensure proper set up and breakdown of all areas, including dining room, restrooms, cold stations, grill, and prep areas.
- Ability to manage time effectively while meting all job responsibilities.
- Maintains a positive work environment for Team Members and guests during each shift.
- Prepares and role models all Capriotti’s menu items according to Capriotti’s standards for quality, consistency, and timeliness.
- Follows sanitation and safety procedures including knife handling and kitchen equipment.
KNOWLEDGE/SKILLS/REQUIREMENTS:
- Excellent guest service skills required.
- Must be able to take direction and delegate responsibilities.
- Ability to work in a fast-paced environment.
- Team oriented, adaptable, dependable, and strong work ethic.
- Ability to communicate effectively to help keep all Team Members informed.
- Flexible schedule; could include nights and weekends.
Education/Experience Requirements:
- Previous supervisory and hospitality industry experience preferred.
- At least 18 years of age.
description is not intended and should be construed to be an exhaustive list of all responsibilities, skills or work conditions associated with the job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions.
