What are the responsibilities and job description for the MANAGER OF TRANSPORTATION SERVICES position at McLane Global?
Job Details
MANAGER OF TRANSPORTATION SERVICES
THE COMPANY
Headquartered in Houston, Texas, McLane Global has a growing network of offices and food-grade logistics facilities in California and Utah, as well as top international markets including the Middle East, China, Southeast Asia and beyond. McLane Global leads the industry with top brands, products, and services through four key divisions: International Sales, U.S. Sales, Logistics and Transportation, and McLane Hunger Solutions.
JOB DESCRIPTION
As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. As the Manager of Transportation Services of McLane Global, you will be responsible for managing all day-to-day transportation operations, ensuring seamless execution across all transportation modes (LTL, FTL, intermodal, expedited, and drayage). This leader will drive operational efficiency, develop process improvements, and oversee key performance metrics to support our continued growth.
KEY RESPONSIBILITIES
- Operational Oversight: Manage daily transportation services operations, ensuring efficiency, compliance, and profitability.
- Multimodal Expertise: Oversee all transportation modes, including truckload, less-than-truckload, intermodal, expedited, and drayage.
- Leadership & Team Development: Recruit, train, and mentor a high-performing team of logistics professionals.
- Carrier & Customer Relations: Strengthen carrier partnerships and drive customer satisfaction through exceptional service execution.
- TL pricing and carrier management: Develop and execute pricing strategies for truckload (TL) shipments, ensuring competitive and profitable rates. Collaborate with internal teams to align pricing strategies with operational efficiency and customer needs.
- Process Improvement: Implement best practices, enhance workflows, and optimize operational strategies.
- Key Reporting & Analytics Responsibilities: Track and analyze key performance indicators (KPIs) such as on-time delivery rates, carrier performance, cost per mile, margin per load, and customer satisfaction scores. Use data to drive improvements in efficiency, profitability, and service quality. Generate daily, weekly, and monthly reports on load volume, mode utilization, and revenue performance. Monitor real-time tracking and exception reports to proactively manage delays or disruptions.
POSITION REQUIREMENTS
- 5 years of experience in transportation, logistics, or 3PL transportation operations, with a proven track record in leadership roles.
- Strong knowledge of multimodal transportation, including brokerage processes and regulations.
- Experience in 3PL transportation operations is preferred
- Experience in scaling operations
- Strong experience in TL pricing and carrier management
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data visualization, reporting automation) and experience with TMS platforms, Power BI, or other analytics tools.
- Expertise in logistics technology, TMS platforms, and real-time tracking solutions.
- Strong analytical skills, problem-solving abilities, and a results-driven mindset.
- Excellent communication, negotiation, and leadership skills.
WORKING CONDITIONS
- Keyboarding - (Up to 8 hours per day) Entering text or data into a computer by means of a keyboard. Devices include a traditional keyboard, 10 keypads, touch screen and others.
- Sitting/Standing - (Up to 8 hours per day) The ability to alternate between sitting and standing at a desk is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
- Communication Verbally - (Up to 8 hours per day) Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
- Additional physical efforts pertaining to the job
OTHER
- Competitive base compensation
- Full Benefits including Medical, Dental and Vision effective on the first day of employment
- 401(k) with Employer Match (quarterly enrollment)
- Paid Holidays (no waiting period to receive holiday pay)
- Paid vacation, personal, and sick days effective on first day of employment
- All offers are contingent upon passing a background check and drug screening
- No company visa sponsorships
- No phone call or walk in inquiries for this position, apply online to be considered
DISCLAIMER
Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position.
Salary : $80,000 - $100,000
