What are the responsibilities and job description for the Scheduler - Heart and Vascular position at McLaren Health Care?
Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
- D e l i v e r quali t y c u s t o m er s e r v i c e b y ans wer in g in c o m i n g ph o n e c all s o r c o n t a ct i n g pa t i e n ts b y ph o n e t o d ete r m in e appropriate ex a m/test/procedure an d s c h e dul e pa t i e n t appropriately.
- Re v i ew s c r e e nin g f o r m a n d obtain/ ve rify patient and insurance inf o r m a t i o n to e n sur e a cc ura c y and completeness.
- E nsur e b e s t p o s sibl e c u s t o m er s e r v i ce b y p r o p e rl y e d u c a t in g t h e pa t i e n t o n t h e ex a m/test/procedure pr e para t i o n an d ans we rin g related qu e s t i o n s.
- Upda te pa t i e n t r e c o r d, in c ludin g an y n o tes n e ce ssa r y f o r t h e t ec h n o l o gi s t, c us to m e r , o r fu t ur e r e f e r e n c e.
- F o ll o ws si t e -sp ec if i c pr o t o c o l s an d k ee p s p r o t o c o l d o c u m e n t a t i o n up- t o -da te t o e nsur e c o m plian ce.
- High School Diploma or GED.
- Prior sch e duling e x p e rien c e.
- Two years of experience, preferably in health care.
- Schedule: Full-time
- Requisition ID: 25000228
- Daily Work Times: 8a-5p
- Hours Per Pay Period: 80
- On Call: No
- Weekends: No
