McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Position Summary:

Leads clients and laboratory department staff with development, implementing, maintaining, and upgrading laboratory interfaces through to the client’s Electronic Medical Records (EMR). Identifies and resolves deficiencies and production issues alongside technical (IT) teams. Assists in evaluating clinical operations and workflow, addressing needs of individual offices and other health care facilities.

Essential Functions and Responsibilities:

1. Responsible for documenting laboratory clinical and business processes/procedures and making recommendations for upgrades/improvements.
2. Responsible for the on-going maintenance, testing, development of workflows, workflow analysis, technical build/configuration, change documentation, and application deployment/support of EMR systems.
3. Assists in site pre-assessment workflow visits to client locations,, to ensure overall readiness. Also, serves as a primary resource and support for interface solutions during site activations.
4. Configures Electronic Health Record (EHR) and related systems, including user security, parameter settings, and business rules. Responsible for solution build within the interface for any new interface spokes, service line, acute, and ambulatory venues (as applicable).
5. Assists physicians, office staff, and architects to determine feasibility of new technologies and systems related to adoption of technology.
6. Creates technical documentation detailing configurations, application environments, problem solutions, and knowledge-based articles.

#LI-AK1

• Bachelor’s degree in Health Sciences, Education, Information Technology, Nursing, Medical Technology, or related field; or Associates Degree in Health Sciences, Education, Information Technology, Nursing, Medical Technology, or related field with 5 years healthcare experience.
• 2 years’ experience in a healthcare setting.
• Ability to travel to offices in all McLaren Regions. Travel will be kept to a minimum, unless additional resources are needed.
• Maintain a valid driver’s license, current car insurance, and a motor vehicle record in accordance with McLaren’s driving guidelines.

• Working experience/knowledge with HL7 messaging.
• Three years’ experience in EMR and computer interfacing in a health care environment.
• Working experience in Information Technology.
• Clinical laboratory workflow experience.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.