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Intake Specialist, Case Manager, IN - Remote

McLaren Integrated HMO Group
Indianapolis, IN Remote Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Position Summary

Responsible for the intake of information regarding the authorization of services for members of all product lines, including communication to the case managers. Works with the PCP, the member and management to promote the delivery of quality services at the most appropriate and cost-effective setting.Monitors members’ utilization patterns for identification of high-risk and under and over use of services. Clarifies benefits for providers. Responsible for making outbound (cold) calls to members. Should have basic understanding of medical terminology.

This position is fully remote.

Equal Opportunity Employer of Minorities / Females / Disabled / Veterans

LI-AK1

Qualifications : Required :

  • High school diploma or equivalent.
  • Two (2) years’ experience working in a medical practice office, an urgent care, hospital, skilled nursing facility or other health care setting and completion of a medical-related training program such as Medical Assistant, EMT or Nursing Assistant.
  • Three (3) years’ experience working in a medical practice office, an urgent care, hospital, skilled nursing facility or other health care setting.

Preferred :

  • One (1) year Managed Care Utilization review experience
  • Experience and knowledge of the preauthorization process for medical services
  • Physician office experience
  • Experience and knowledge of Medicare, HMO, PPO, TPA, PHO and Managed Care functions (e.g. administration, medical delivery, claims processing, membership / eligibility).
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