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Provider Services Representative, MI - Remote

McLaren Integrated HMO Group
Flint, MI Remote Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/27/2025

Position Summary

This position will be responsible for daily provider telephone calls which will include problem solving, eligibility, benefit, and resolution of claims issues.Assists in providing linkage to the Medical Management Department for authorization of services. Being an advocate for the Provider, supplying information and education, working with Provider Relations to handle issues.Also responsible for assisting members with eligibility, benefit, and resolution of claims issues as needed.

This position is fully remote.

Equal Opportunity Employer of Minorities / Females / Disabled / Veterans

LI-AK1

Qualifications : Required :

  • High School Diploma or equivalent certification
  • Two (2) years’ experience in a in a physician health care office environment or high-volume call center

Preferred :

  • Associate Degree in business, health care or related field.
  • Two (2) years’ experience and knowledge of HMO, PPO, TPA, PHO and Managed Care functions (e.g. accounting / finance, reinsurance, EDI, marketing, administration, medical delivery, regulatory compliance, claims processing, membership / eligibility, contracting and risk arrangements and actuarial precepts).
  • In-depth understanding of claims administration as it pertains to provider payments, including CPT-4 codes, revenue codes, HCPCS codes, DRGs, etc.
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