What are the responsibilities and job description for the Patient Access Representative - Family Medicine position at McLaren Macomb?
About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Access Representative - Family Medicine
Michigan, Sterling Heights
NEW
Administrative/Clerical
McLaren Macomb
25002422
Position Summary:
Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
2. Responds promptly, professionally and courteously to all customers’ needs.
3. Cooperates and communicates effectively with all McLaren Health Care team members.
4. Contributes to continuous quality improvement efforts.
5. Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.
Keywords: Receptionist, secretary, office, clerical, front desk
Qualifications
Minimum:
- High School Diploma or GED
- Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
- For positions designated as float positions, travel to or between clinics is required
Preferred:
- Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
- Certification in medical billing, coding, or equivalent job specific certification
- Working knowledge of CPT, HCPCS, and ICD-10
- One-year experience in Revenue Cycle
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Additional Information
- Schedule: Full-time
- Requisition ID: 25002422
- Daily Work Times: 8:00am - 6:30pm
- Hours Per Pay Period: 80
- On Call: No
- Weekends: No
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
