What are the responsibilities and job description for the Flat Rate Technician position at McLarty Automotive Group?
Description
Summary :
Requires the ability to perform light maintenance and repairs, which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems and is an entry-level position.
Essential Duties :
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Sells lubrication, safety inspection, and other related services. Maintains related records on regular customers, following up periodically with telephone, mail, or personal reminders.
Inspects vehicle fluid levels, replenishes as necessary.
Checks tire pressure and adds air if needed.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Marginal Duties :
Other duties may be assigned.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience :
High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
Skills and Abilities :
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations :
Valid Driver's License
Physical Demands :
While performing the duties of this job, the employee is regularly required to stand and reach with hands and arms. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee is occasionally required to sit, talk or hear, and taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision.
Work Environment :
While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
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