What are the responsibilities and job description for the Customer Service Representative position at McLean & Potomac Dermatology and Skincare Center?
We are looking for a customer service representative to join our administrative team. Our administrative team is a key part of creating a warm and inviting atmosphere for our patients and providing excellent care.
This is for a part-time or full-time employment, to include some Saturdays. This position requires a one year commitment.
What You’ll Do
- Answer telephone calls on a multi-line telephone system
- Schedule appointments in a cloud-based scheduling system
- Check patients in before medical visits (insurance data entry)
- Perform transactions for products, copays, co-insurance payments, and services
- Take detailed messages from patients in electronic health records
- Update medical records with insurance and demographic information
- Perform miscellaneous administrative tasks (faxing, scanning, etcetera)
- Manage schedule of four healthcare providers, medical assistants, and spa
What You’ll Bring to the Team
- Bachelor’s degree from a four year university
- Interest in the medical field and healthcare business process
- Passion for skincare and patient care
- Positive attitude and ability to work as part of a team
- Strong time management and communication skills
- Experience with ModMed preferred
Benefits and Perks
- Health, Vision, and Dental Insurance
- Retirement - 401k with match
- PTO and Holiday Leave
- Virtual resources for fitness and mindfulness
- Generous product discounts and complimentary cosmetic services
McLean Dermatology and Skincare Center is a cutting-edge, privately-owned dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.
This position is for full-time on-site employment in our McLean, Virginia office.
